Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Struttura a 5.0 stelle
Struttura sulla spiaggia a Costa Mujeres con 8 ristoranti e 5 piscine all'aperto

Scegli le date per vedere i prezzi

Ocean Allure Costa Mujeres - Adults Only - All Inclusive è un'ottima scelta per le tue vacanze al mare a Costa Mujeres. Se sei in vena di relax, lasciati coccolare con massaggi e se hai voglia di divertirti, tuffati nelle 5 piscine all'aperto o visita un lazy river. Le opzioni per mangiare includono 8 ristoranti in loco e 2 bar a bordo piscina perfetti per gustare una bibita fresca. Gli altri punti di forza di questo resort di lusso includono 10 bar/lounge, una palestra e una terrazza.

Recensioni

8,8 su 10
Eccellente

Servizi più richiesti

  • Piscina
  • Colazione gratuita
  • Spa
  • Parcheggio gratuito
  • Wi-Fi gratuito
  • Ristorante

Servizi principali (12)

  • Pulizie giornaliere
  • Sulla spiaggia
  • 8 ristoranti e 2 bar a bordo piscina
  • 10 bar/lounge
  • 5 piscine all'aperto e un lazy river
  • Palestra
  • Servizio in camera
  • Bar/caffetteria
  • Trattamenti spa
  • Centro congressi
  • Sale riunioni
  • Terrazza

Sentirsi a casa (6)

  • Bagno privato
  • Giardino
  • Terrazza
  • Pulizie giornaliere
  • Tende oscuranti
  • Ascensore
Il prezzo attuale è 471 €
tasse e oneri inclusi
25 gen - 26 gen

Opzioni della camera

Filtri disponibili per le camere
Stai visualizzando 8 su 8 camere

Suite Junior, vista giardino

9,8 su 10
Eccezionale
(6 recensioni)

In evidenza

Aria condizionata
Minibar con snack/bevande gratuiti
Tende/tendaggi oscuranti
Ventilatore a soffitto
Camera separata
Accappatoi
Bagno privato
Asciugacapelli
  • 53 m²
  • 1 camera
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Suite Junior, vista piscina

In evidenza

Aria condizionata
Minibar con snack/bevande gratuiti
Tende/tendaggi oscuranti
Ventilatore a soffitto
Camera separata
Accappatoi
Bagno privato
Asciugacapelli
  • 53 m²
  • 1 camera
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Suite Junior, vista mare

In evidenza

Aria condizionata
Minibar con snack/bevande gratuiti
Tende/tendaggi oscuranti
Ventilatore a soffitto
Camera separata
Accappatoi
Bagno privato
Asciugacapelli
  • 53 m²
  • 1 camera
  • Vista oceano
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Swim Up Junior Suite

In evidenza

Aria condizionata
Minibar con snack/bevande gratuiti
Tende/tendaggi oscuranti
Ventilatore a soffitto
Camera separata
Accappatoi
Bagno privato
Asciugacapelli
  • 53 m²
  • 1 camera
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Privilege Junior Suite

10,0 su 10
Eccezionale
(1 recensione)

In evidenza

Aria condizionata
Accesso all'area lounge Club
Minibar con snack/bevande gratuiti
Ampia scelta di cuscini
Biancheria da letto di alta qualità
Camera separata
Ventilatore a soffitto
Tende/tendaggi oscuranti
  • 60 m²
  • 1 camera
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Privilege Junior Suite Sea View

In evidenza

Aria condizionata
Accesso all'area lounge Club
Minibar con snack/bevande gratuiti
Ampia scelta di cuscini
Biancheria da letto di alta qualità
Camera separata
Ventilatore a soffitto
Tende/tendaggi oscuranti
  • 60 m²
  • 1 camera
  • Vista oceano
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Privilege Swim Up Junior

8,0 su 10
Ottimo
(1 recensione)

In evidenza

Aria condizionata
Accesso all'area lounge Club
Minibar con snack/bevande gratuiti
Ampia scelta di cuscini
Biancheria da letto di alta qualità
Ventilatore a soffitto
Tende/tendaggi oscuranti
Accappatoi
  • 60 m²
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale) o 2 letti singoli e 1 divano letto (matrimoniale)

Privilege Master Suite Ocean Front

10,0 su 10
Eccezionale
(1 recensione)

In evidenza

Sala da pranzo indipendente
Aria condizionata
Accesso all'area lounge Club
Minibar con snack/bevande gratuiti
Ampia scelta di cuscini
Biancheria da letto di alta qualità
Camera separata
Ventilatore a soffitto
  • 108 m²
  • 1 camera
  • Vista oceano
  • Per 4 persone
  • 1 letto king e 1 divano letto (matrimoniale)

Strutture simili

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Informazioni sulla zona

Mappa
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Cosa c’è nei dintorni?

  • Playa Mujeres Golf Club (campo da golf) - 7 min in auto - 6.4 km
  • Playa Mujeres - 10 min in auto - 7.8 km
  • Terminal dei traghetti Punta Sam - 12 min in auto - 10.2 km
  • Spiaggia di Punta Sam - 12 min in auto - 10.2 km
  • Sito archeologico di El Meco - 15 min in auto - 13.1 km

Come spostarsi

  • Aeroporto Internazionale di Cancún (CUN) - 50 min in auto

Ristoranti

  • ‪So Cal Gourmet Food Emporium - ‬15 min a piedi
  • ‪Grand Caribe - ‬19 min a piedi
  • ‪Kulinarium Riu Latino - ‬4 min in auto
  • ‪Velvet - ‬4 min in auto
  • ‪The Shores Restaurant - ‬15 min a piedi

Informazioni su questa struttura

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Ocean Allure Costa Mujeres - Adults Only - All Inclusive è un'ottima scelta per le tue vacanze al mare a Costa Mujeres. Se sei in vena di relax, lasciati coccolare con massaggi e se hai voglia di divertirti, tuffati nelle 5 piscine all'aperto o visita un lazy river. Le opzioni per mangiare includono 8 ristoranti in loco e 2 bar a bordo piscina perfetti per gustare una bibita fresca. Gli altri punti di forza di questo resort di lusso includono 10 bar/lounge, una palestra e una terrazza.

Tutto incluso

Un resort è all inclusive, ovvero cibo e bevande serviti in loco sono compresi nel prezzo della camera (salvo eventuali limitazioni).

Mance e tasse

Le mance sono comprese, ma si accettano mance aggiuntive a discrezione degli ospiti.

Cibi e bevande

Sono compresi tutti i pasti, a buffet e à la carte, e gli snack

Attività di terra

Sale fitness

Corsi/lezioni/giochi

Aerobica

Informazioni generali

DONE

Dimensioni dell'hotel

    • 599 camere
DONE

Arrivo/partenza

    • L'orario del check-in è il seguente: 15:00-23:00
    • Età minima per effettuare il check-in: 18 anni
    • Il check-out è previsto alle ore: 12:00
DONE

Istruzioni speciali per il check-in

    • Il personale alla reception si occupa di accogliere gli ospiti all'arrivo.
    • Questa struttura non offre il check-in fuori dall'orario previsto
    • Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
DONE

Richiesti al check-in

    • Si richiede una carta di credito o carta di debito, o un deposito in contanti per eventuali spese accessorie
    • Potrebbe essere necessario presentare un documento d’identità valido
    • L'età minima per soggiornare in questa struttura è 18 anni
    • L'età minima per effettuare il check-in è 18 anni
DONE

Animali domestici

    • Non si ammettono animali domestici, né di servizio
WIFI

Internet

    • Wi-Fi gratuito nelle aree comuni
    • Wi-Fi gratis nelle camere (velocità: più di 50 Mbps)
LOCAL_PARKING

Parcheggio

    • Parcheggio con servizio di ritiro e riconsegna auto gratuito presso la struttura
    • Parcheggio con servizio di ritiro e riconsegna auto in loco, con posti limitati
DONE

Altre informazioni

    • Aree fumatori
    • Per soli adulti

Servizi della struttura

Pasti e bevande

  • Colazione a buffet gratuita disponibile tutti i giorni dalle 07:00 alle 11:00
  • 8 ristoranti
  • 10 bar/lounge
  • 2 bar a bordo piscina
  • Un bar/caffetteria
  • Angolo caffè nelle aree comuni
  • Servizio in camera con orario limitato

Cose da fare

  • Sulla spiaggia
  • Corsi di aerobica
  • Lezioni di pilates
  • Sala da bowling
  • Animazione serale

Servizi business

  • Sale per riunioni
  • Centro congressi

Servizi

  • Reception aperta 24 ore su 24
  • Servizi di concierge
  • Supporto per la prenotazione di escursioni e biglietti
  • Servizio di lavanderia e lavaggio a secco
  • Salone di parrucchiere
  • Deposito bagagli
  • Personale poliglotta
  • Cabine da piscina a pagamento
  • Ombrelloni da piscina
  • Pacchetti romantici

Caratteristiche e dotazioni

  • Anno di costruzione 2024
  • Bancomat/servizi bancari
  • Una cassetta di sicurezza presso la reception
  • Un giardino
  • Una terrazza
  • Un pianoforte
  • Una palestra
  • 5 piscine all'aperto
  • Negozi di designer in loco
  • Trattamenti spa
  • Un lazy river
  • Area per attività ricreative all'aperto

Accessibilità

  • Ascensore
  • Accesso per sedia a rotelle
  • Banco del concierge accessibile in sedia a rotelle
  • Percorso fino all'ascensore accessibile in sedia a rotelle
  • Rampa d'accesso all'entrata principale
  • Sentiero ben illuminato per l’ingresso

Servizi della camera

Il massimo comfort

  • Aria condizionata (con climatizzatore)
  • Ventilatore a soffitto
  • Minibar con snack e bevande gratuite
  • Accappatoi e pantofole

Per un riposo perfetto

  • Tende oscuranti
  • Lenzuola

Bagni e dotazioni

  • Bagno privato
  • Vasca o doccia
  • Sapone e shampoo
  • Asciugacapelli
  • Asciugamani
  • Carta igienica

Sempre in contatto

  • Scrivania
  • Wi-Fi gratuito (con una velocità di più di 50 Mbps)
  • Chiamate urbane gratuite
  • Riduttori/caricatori elettrici

Pasti e bevande

  • Acqua minerale gratuita

Altro

  • Tutti i giorni
  • Cassaforte in camera
  • Accesso da corridoi esterni

In evidenza

Spa

Gli ospiti possono rilassarsi approfittando dei servizi spa in loco. Concediti una pausa di puro relax approfittando dei servizi disponibili, che includono massaggi.

Ristoranti

Corales Buffet: ristorante a buffet in loco.
Sakura Teppanyaki: ristorante a tema in loco. Aperto tutti i giorni
La Locanda: ristorante a tema in loco. Aperto tutti i giorni
Margarita: ristorante a tema in loco. Aperto tutti i giorni
Steak House: steakhouse in loco. Aperto tutti i giorni

Costi e regolamenti

Piscina, spa e palestra (se disponibili)

  • È necessario prenotare i trattamenti spa prima dell'arrivo, contattando la struttura ai recapiti presenti sulla conferma della prenotazione.

Regolamenti

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
<p>Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.</p>
Questa struttura accetta pagamenti con carte di credito e i contanti.
Carte di credito accettate: Visa, Mastercard, American Express
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Struttura nota anche come

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Domande frequenti

Ocean Allure Costa Mujeres - Adults Only - All Inclusive include una piscina?

Sì, troverai 5 piscine all'aperto.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive ammette animali domestici?

Ci dispiace, ma non sono ammessi né animali domestici né di servizio per persone con disabilità.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive offre parcheggio in loco?

Sì, troverai parcheggio gratuito con servizio di ritiro e riconsegna auto. I posti auto potrebbero essere in numero limitato.

A che ora si effettuano il check-in e il check-out presso Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Puoi effettuare il check-in in questa fascia oraria: 15:00- 23:00. Il check-out va effettuato entro le 12:00.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive ha un casinò interno?

No, un resort non ha un casinò, ma si trova nelle vicinanze di Casinò PlayCity (20 minuti in auto) e Casinò Royal Yak e scommesse sportive (21 minuti in auto).

Quali attività sono disponibili presso Ocean Allure Costa Mujeres - Adults Only - All Inclusive e nelle vicinanze?

Le attività ricreative disponibili presso Ocean Allure Costa Mujeres - Adults Only - All Inclusive includono corsi di aerobica, bowling e lezioni di pilates. Concediti una bella nuotata in una delle 5 piscine all'aperto oppure approfitta degli altri servizi di questo resort, tra cui 2 bar a bordo piscina e 10 bar/lounge. Ocean Allure Costa Mujeres - Adults Only - All Inclusive offre anche una palestra e trattamenti spa, oltre a dotazioni come un giardino.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive ha dei ristoranti o posso trovarne nelle sue vicinanze?

Sì, ci sono 8 ristoranti in loco.

Recensioni

Recensioni su Ocean Allure Costa Mujeres - Adults Only - All Inclusive

8,8

Eccellente

9,6

Pulizia

9,0

Servizi

9,6

Personale e servizio

9,4

Ecosostenibilità

9,0

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccezionale

Habitación muy linda y cómoda, el hotel muy nuevo
Ignacio Treviño, vacanza in famiglia di 6 notti
Recensione degli ospiti Expedia verificata

4/10 Discreto

The two stars is for the staff that was very nice once we got settled into our rooms. The manager Samuel was very unhelpful, he did not accommodate me for any of the mishaps that occurred. I paid for two rooms, I did not get checked into the second room until 10:30pm when check in is at 3pm, 7.5 hours later which is ABSURD. Once I finally got checked in the second room, the room was exposed with big holes in the walls full of wires due to construction that was NOT completed, drawers were missing from the dresser, mini bar had absolutely nothing in it, the bathroom door lock was broken it wouldn’t shut. Overall the food was decent not the best it was more americanized food versus expecting their culture type of food.
Nicole, vacanza in famiglia di 5 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

I just came back from 5 days at Ocean Allure Costa Mujeres. We arrived at night and were greeted with smiles, a cool towel and a cocktail. We were hungry and fbe restaurants were closing in 10 mins (at 10pm). The Margarita Restaurant was very accommodating and let us order a meal! The resort is beautiful. The food at every restaurant was delicious. The staff really work hard to make sure you’re having a good time. To name a few that made our stay extra enjoyable - Carlos, Maria, Mario, San Francisco… and the all the others who worked around the clock. I read some negative reviews about the conditions of the rooms and certain areas were not finished, had chipped paint and etc. I noticed this only because the reviews made me look at these imperfections. In no way did it alter or ruin my vacation… this place is really beautiful. The food and drinks are delicious, and the staff all go above and beyond. I wish the buffet was open for dinner but I think the hotel was only at 50% capacity so I’m sure once this place starts filling up, they will offer buffet for dinner. Great experience overall and would recommend.
Meaghan, vacanza in famiglia di 5 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

Die Zimmer sind groß und vor allem das Bett ist sehr gemütlich. Das Hotel ist neu allerdings mit vielen Baustellenrückstände. Der Strand ist toll leider nicht viele Liegen. Am Pool sind ausreichend viele Liegen. Die Cocktails sind lecker und alle Mitarbeiter sehr freundlich. Die Minibar wird täglich aufgefüllt. Die Restaurants waren soweit gut manchmal hat der Service lange gedauert, besonders im Steakhouse. Es gibt eine Bowlingbahn auch ohne Reservierung kommt man dran. Im Großen und Ganzen hat mir die Anlage gut gefallen. Ich kann dieses Hotel definitiv weiterempfehlen
Oezlen, viaggio con gli amici di 4 notti
Recensione degli ospiti Expedia verificata

8/10 Ottimo

This would have been a 5 star except for a few issues. 1. our room AC did not work properly. The thermostat did not change the temperature at all. First night it was ice cold, probably around 15-16 C. We needed extra blankets to keep warm. The front desk sent someone as soon as we complained the next day, but they fixed it by keeping the room at a constant 24-25C. Still the thermostat didn't work. The next day they sent someone to fix it (at our request). He did something and said to wait 20 minutes and it should have changed the temp to a comfortable 21-22C. Nope. Next day we went to front desk and explained the thermostat still didn't work. They would not do anything else about it. Their solution was to offer us an extended checkout time to 2:30. While this was appreciated it didn't solve the problem. The next day we had water dripping from the ceiling in the bathroom on to the floor. Management asked us to move to a new room, which we did. Bingo, the Thermostat worked in this room. 2. Entertainment was mediocre in my opinion. 3. Gym equipment was just OK, a brand I had never heard of. The weight machines were good. The exercise bike not very smooth but not terrible. The good: 1. nice big clean pools 2. great food 3. very attentive staff 4.All kinds of places to sit in shaded areas around the pools and on the beach. 5. beach had very nice sand and they had a life guard. They get very little seaweed. It was windy every day so the waves were a little rough to enjoy a swim.
William Gordon, viaggio di 7 notti
Recensione degli ospiti Expedia verificata

8/10 Ottimo

clean room, amenities and staff!
Farida, vacanza in famiglia di 5 notti
Recensione degli ospiti Expedia verificata

8/10 Ottimo

We were there Jan 2-9 and they just opened Dec. 3,2025. It was a soft opening so they were still trying to understand what if any improvements needed to be done. Rooms are large, property decor is beautiful and plenty of food selection at the many restaurants. Minor issues with A/C unit but not a major problem. Highly recommend staying at the resort. Upgrade to the Privilege suite which has a butler, private pool and beach and their own restaurant.
John, fuga romantica di 7 notti
Recensione degli ospiti Expedia verificata

6/10 Buono

We had a mixed experience at Ocean Allure. The rooms are clean, spacious, and very comfortable. If you are lucky enough to have a room with a beach view, it is absolutely worth it. The beach itself is wonderful. Plenty of loungers, relaxed atmosphere, and very well maintained. Breakfast is good with enough variety to start the day well. The coffee at Mike’s is outstanding, truly one of the highlights of our stay. Unfortunately, the dinner experience is extremely disappointing. There are not enough dining options, the quality of the food is poor, and the organization is chaotic. Reserving a table is unnecessarily difficult and frustrating. This is not what you expect from a resort at this level. The dinner concept really needs to change, because in its current state it seriously affects the overall experience. This should not be happening at a hotel like this.
Sanne, fuga romantica di 7 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again
Amrinder Singh, viaggio di 4 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had
Shasta, fuga romantica di 5 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

The best staff,
Timothy, fuga romantica di 14 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!
Braydn, viaggio con gli amici di 7 notti
Recensione degli ospiti Expedia verificata

4/10 Discreto

.
Ericka, viaggio di 4 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
William, viaggio di 3 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Ana Veronica, vacanza in famiglia di 3 notti
Recensione degli ospiti Expedia verificata

8/10 Ottimo

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Steve, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Risa, fuga romantica di 5 notti
Recensione degli ospiti Expedia verificata

6/10 Buono

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Rocío del Carmen, viaggio di 4 notti
Recensione degli ospiti Expedia verificata

6/10 Buono

Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….
Sasa, vacanza in famiglia di 5 notti
Recensione degli ospiti Expedia verificata

10/10 Eccezionale

Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Katarzyna Sandra, fuga romantica di 4 notti
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10/10 Eccezionale

I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Hugo Antonio, viaggio di 7 notti
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10/10 Eccezionale

For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Tara, viaggio di 7 notti
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10/10 Eccezionale

We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Eddie, fuga romantica di 4 notti
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8/10 Ottimo

We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Eigrdas, viaggio con gli amici di 5 notti
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8/10 Ottimo

High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Janvil, fuga romantica di 6 notti
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