8/10 Ottimo
17 novembre 2024
Highly recommended but with a few downsides
The property is extremely modern, clean and situated in a very good location. The staff was nice and the wellness spa was excellent too. The photos in the listing were not accurate but the room's interior was far better than we expected! Some downsides of this property were - check-in process was quite long and tideous - had to do it well in advance and all by ourselves, downlaoding the property app and uploading documents and filling out details, which was a bit time consuming. If only Sonder could just receive the info from the Hotels.com app like other properties that would be great. Despite that, once we came late night, everything was ready for us and we were able to access the property without issues. We could not message the property on the WhatsApp number posted at reception, but we were able to reach them using their app. We did not have enough toilet paper in our room (only 2 roles were offered to us as a couple staying for 2 nights). We could not get extra ones as it was outside of reception hours. Overall, I'd still recommend this property, but you have to prepare yourself for a self check-in and be aware of reception hours if you need anything urgent.
Tom
Tom, viaggio di 2 notti
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