2/10 Scadente
17 gennaio 2025
So Greedy
Had horrible experiences at Moon palace (stayed at Nizuc) and wouldnt recommend this place at all for so many reasons. 1) Their check-in process is very slow and takes forever and it doesnt end there. They scueduled us for tour at The Gand but turns out it’s a trap to sell their membership which cost 110k and waster more than 2 hours
2) They have very limited good food options for buffet and most of the food is stale and felt like it was prepared a day advance or at night and kept at very low temp. Some of the guys at live counter (ex: pasta, omelette, taco) dont know how to cook and seems like stepping into the kitchen for the very first time.
3) Since they have more so called luxurious building The Grand, they treat guests from other building as second class citizens.
4) Got daypass for The Grand since kid wanted to enjoy waterpark and after reaching there found out most of the slides were closed for maintenance.
5) Golf cart takes forever to come and you will waste significant time during your stay to just go from one place to another
6) Food was very spice and my kid could hardly eat anything and infact we coudlnt eat some of the food
I will never ever go to any of the palace resort properties anywhere in the world
Ronak
Ronak, vacanza in famiglia di 4 notti
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