Capri by Fraser Frankfurt

Great Hotel I would say it’s the best one in Frankfurt in terms of size and cleanliness and facilities. But the cost of adding breakfast is very expensive. Why 18 euro for breakfast per person! Although my parents went there and they got discounts to 18 for two and they feedback is good, I cannot justifies spending this amount on breakfast. But overall, I would go here again even if I don’t agree with their breakfast pricing. Their service and size of room is well worth it. I give this 5 stars. A side note to their management, is to check the air conditioning for some units. I moved to another room but still air conditioning not performed well. Very hot

Modern, spacious one bedroom apartment with all amenities. Corner room, quiet, good bed/sleep and warm comfortable shower. Location about 1km easy walk from main station. Shopping mall, supermarket 150m away. Lot of construction in area but no impact on guests, doesn’t impact on stay. Room serviced each day. Good facilities for for cooking small meals and looking after yourself

Great and spacious room. I also liked

The hotel room physically is good with spacious area, the setup and cleanliness has no complain. However, the staff there is not really helpful, no smile at all. When I called to front office staff for multi-adaptor, the staff who answered my phone asked me to go to the front desk to pick up. When I went down, I found out all the adapter did not suit to use in the room. They just asked me to buy from the shopping mall nearby. But that day is Sunday, so need to wait for Monday... 0% customer service. Will not stay again.

We stayed two nights at the end of a 14 day trip. We checked in and were given a room on the third floor on the back side of the hotel. When we got into the room all we could here was loud construction noise coming from the Mercedes arena right outside our window. I went down to the lobby to see about moving rooms and was met with "does noise bother you?"... I said yes and asked to be moved. I was told they could move me to the fifth floor but still on the back side as that was all they had available. I asked what time the work ended and they told me they couldn't work past 6:00 pm. We decided to live with the noise until then. Fast forward to 11:30 pm while the noise is still going... Call down to the front desk and am told there is nothing they can do. At checkout we were met with indifference. Don't stay here, plenty of other options in the area.

Wonderful hotel. Clean and spacious. It's a little far from the train station but an easy walk without luggage.

Amazing hotel.

It was a really nice hotel, everything looked like the pictures and had everything we needed. However, we had a problem with the room and weren't really happy about how it was handled. There were some small files in the bathroom when we arrived late at night. In the morning there were even more and they were all over everything, it was pretty disgusting. In the photo I attached they are all over my toothbrush and the mirror. We weren't too sure where they were coming from but it looked like they hatched out somewhere in there. In the morning I told the front desk, didn't get any apology (even after showing the photo) and was just asked 'is this your stuff?'. I don't know if they were suggesting we somehow brought the flies in with us? It was a strange question and I felt a bit insulted. He said cleaners would come take a look. We came back to the hotel later to find the balcony windows wide open and most of the flies gone. There was no follow up, and still flies in the bathroom until the end of our stay. Also the cleaners came one afternoon, rang the doorbell and immediately opened the door. Glad we were dressed!

Absolutely fantastic. Great service, superb sized room, large shower. Luxurious fittings and comfortable bed. Can't fault it

Good clean place well located near the skyline mall. the only thing was that the air condition was weak. did not feel the cold air. other than that everything is very convenient.