Capri by Fraser Frankfurt

Camera molto spaziosa, pulitissima, non mancava nulla. Letto molto comodo. A pochi passi centro commerciale per ogni necessità; fiera raggiungibile a piedi senza problemi.

Modern, spacious one bedroom apartment with all amenities. Corner room, quiet, good bed/sleep and warm comfortable shower. Location about 1km easy walk from main station. Shopping mall, supermarket 150m away. Lot of construction in area but no impact on guests, doesn’t impact on stay. Room serviced each day. Good facilities for for cooking small meals and looking after yourself

Great and spacious room. I also liked

The hotel room physically is good with spacious area, the setup and cleanliness has no complain. However, the staff there is not really helpful, no smile at all. When I called to front office staff for multi-adaptor, the staff who answered my phone asked me to go to the front desk to pick up. When I went down, I found out all the adapter did not suit to use in the room. They just asked me to buy from the shopping mall nearby. But that day is Sunday, so need to wait for Monday... 0% customer service. Will not stay again.

We stayed two nights at the end of a 14 day trip. We checked in and were given a room on the third floor on the back side of the hotel. When we got into the room all we could here was loud construction noise coming from the Mercedes arena right outside our window. I went down to the lobby to see about moving rooms and was met with "does noise bother you?"... I said yes and asked to be moved. I was told they could move me to the fifth floor but still on the back side as that was all they had available. I asked what time the work ended and they told me they couldn't work past 6:00 pm. We decided to live with the noise until then. Fast forward to 11:30 pm while the noise is still going... Call down to the front desk and am told there is nothing they can do. At checkout we were met with indifference. Don't stay here, plenty of other options in the area.