Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
What's nearby
Cenote Azul - 5 min drive - 7.4 km
Akumal Beach - 11 min drive - 10.6 km
Yal-ku Lagoon - 15 min drive - 12.8 km
Xel-Há Park - 15 min drive - 19.8 km
Half Moon Bay - 16 min drive - 12.2 km
Getting around
Cancun Intl. Airport (CUN) - 67 min drive
Tulum Intl. Airport (TQO) - 73 min drive
Cozumel Intl. Airport (CZM) - 23.7 miles/38.2 km
Restaurants
Xtra Time Sports Bar - 2 min walk
Guacamayas Bar - 4 min drive
Mezcal Lobby Bar - 6 min drive
Beach Bbq - 3 min drive
Lobby Bar White Sand - 5 min walk
About this property
TRS Yucatan Hotel - Adults Only - All Inclusive
Putting you within a 10-minute drive of Puerto Aventuras Marina, TRS Yucatan Hotel - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Argentinean cuisine, El Gaucho is one of 14 restaurants and 20 bars/lounges. Other highlights at this luxurious property include a beach bar, a fitness center, and a spa tub. The pool and helpful staff get great marks from fellow travelers.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
454 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
14 restaurants
20 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
What to do
On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Segway rentals/tours
Kayaking
Windsurfing
Evening entertainment
Shopping
Pool table
Golf lessons nearby
Hiking/biking trails nearby
Boat tours nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway rentals/tours
Facilities
4 buildings/towers
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
3 outdoor pools
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
IPod docking station
55-inch flat-screen TV
Premium cable channels
Streaming services
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa.
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah
Frequently asked questions
Does TRS Yucatan Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, TRS Yucatan Hotel - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at TRS Yucatan Hotel - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at TRS Yucatan Hotel - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. TRS Yucatan Hotel - Adults Only - All Inclusive also has 20 bars, a private beach, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 14 onsite restaurants, featuring Argentinean cuisine.
Does TRS Yucatan Hotel - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Gabriel
Gabriel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Eladio emilio
Eladio emilio, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Alain
Alain, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Rebecca
Rebecca, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
10/10 Recommend!
An amazing experience! Definitely go if your looking for a good balance of relaxation and fun activities. The staff was also very helpful and friendly. This resort had great drinks along with fun classes and group activities.
Deana
Deana, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
This place was nice and the idea for a luxury experience is there but the execution just wasn’t top tier. Our tv in our room was malfunctioning from day 1 no one ever came to fix it after three complaints. The AC stopped working for 2 days and the humidity was unbearable. The food at many of the restaurants across the resort kept coming out cold and just wasn’t safe to eat. They don’t take food safety nearly as serious as other resorts I’ve been too. The drivers who transport you around were pretty snippy at times overall it’s a really nice place but the service could be a lot better. Our butler was amazing and really went out of her ways to compensate for some of the other hiccups. She decorate our room for my wife’s birthday, delivered complimentary champagne, decorated our tables at each restaurant I mean she was the best. Her name was Veronica and when I tell you she was the best I mean without her I would have probably left earlier . This place needs 10 more Veronica’s. Also there were men surrounding all of the beaches and pools trying to sell drugs which just seemed unsafe I think the management should stop these men from approaching guests it really made my wife uncomfortable. They weren’t aggressive but were constantly calling us from the pool or approaching offering vapes and drugs. This is a beautiful place but it needs updates and a refresh on customer service training. Also the membership pitch is really aggressive and should be handle better.
James
James, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
Food was fantastic.
Kathleen
Kathleen, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
I really felt at home at TRS. The entire staff were so kind and helpful. I thoroughly enjoyed my stay and I will definitely be back soon.
Jesse
Jesse, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
TRS Yucatan is a 10/10 resort. The staff was amazing and so kind. They provided excellent customer service. There are so many options of food and restaurants to choose from. The resort is so big that we were not able to explore all of it in 4 days. We got the jacuzzi suite and our room was amazing. This resort is definitely worth the money. The entire resort is so luxurious and classy. I highly recommend this to anyone going to Tulum.
Khustaba
Khustaba, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 27, 2024
Don't buy into the black wristband
VIP experience
Aug 2024
Worst resort stay l've ever had. Was charged for services never delivered. Reservations made at check in were not honored. When our resos were changed at the times of the events we had to pay more for upgrades. Butler service was non responsive, they supposedly worked until 11pm but were gone by 10:30. All communication is through What's App otherwise they don't care about your verbal requests. When bringing up the issues to supervisors Emilio and Miguel they promised us it would be fixed and they would make it right or compensate us. But when check out came they handed us a huge bill and refused to help us because of all of our problems. If you are hungry between 3-6pm don't bother eating at a restaurant they are all closed besides the bar and grill with l server and barely any seating or the small grill by the pool where food has been sitting out all day. Don't bother with the "Romantic Dinner" beachside. Bugs 6:53
53,
TRS Yucatan Hotel
and mosquitoes are so bad especially after it rains all day, then when we asked if they could bring us to an inside venue with our meal they agreed. When it was time to eat, they said they couldn't accommodate and sat us in the middle of a restaurant that looked like a cafeteria with the main menu and not our lobster and steak that we paid for in our VIP package. When it came time to check out everyone gave us a bill and said they wouldn't compensate us for all the distress.
Ryan
Ryan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Amazing experience
Sylvester
Sylvester, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Exceptional Stay! A Slice of Paradise!
This was my second time visiting TRS Catan Hotel, but my first time traveling solo, and I felt very safe and well taken care of. I would definitely do it again! The property is simply stunning and meticulously maintained. Everything is always spotless, which truly adds to the luxury feel of the experience.
The customer service is fantastic. The staff goes above and beyond to accommodate your every wish and need, showing incredible thoughtfulness in every detail, even placing your slippers by the bedside for turndown service. The drinks are always flowing, and the food is absolutely delicious. I highly recommend starting your day with breakfast at Ladalia and making reservations at the Japanese restaurant for dinner – just be sure to book early!
The butlers are the cherry on top, always ready to assist and make your stay even more enjoyable. I love that there’s a cart service available to take you anywhere you need around the resort. The TRS section being adults-only is a fantastic feature, especially for those traveling without kids. It’s so nice to enjoy a peaceful environment with fellow adults.
I have nothing but praise for this place. It’s truly fantastic, and I’m already thinking of making this an annual trip. Highly recommended!
Lawren
Lawren, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Everything was fantastic and the staff was very helpful
Gisella
Gisella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Very nice area with everything you planing plus.
Jhonatan
Jhonatan, 3-night trip
Verified CheapTickets guest review
4/10 Fair
Aug 25, 2024
I ordered a pool side floating breakfast that we did not eat because they food was horrible and I still had to pay for it
Maria Alicia
Maria Alicia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
So beautiful. Love it
Jeri
Jeri, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Our butler carlos was great!
Mohammad Samie
Mohammad Samie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Belen and Israel made my stay amazing!!! Always happy to help and very fluent in English they helped me find a cable to charge my camera that I couldn’t believe they had on site! the TRS Yucatan hotel is 5/5 staff is great rooms are modern and clean, the pictures that are shown don’t do this place justice it’s a breath taking resort I will be making a more in depth video on how amazing this resort was one my quest to find the best resorts around the world!
Jeanluc
Jeanluc, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Excelente staff y muy friendly, el lugar es perfecto y todo nos encantó, mi esposo y yo celebramos nuestro aniversario y cada noche durante nuestra estancia había un bello detalle en nuestra habitación, nuestros butlers súper serviciales y muy atentos en todas nuestras peticiones, nos hicieron sentirnos como en casa lejos de casa!!! Totalmente recomendable!!!
Elva
Elva, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
This was our first time staying at the TRS Hotel and it was amazing. From the moment we checked in until we checked out we had nothing but great service. Juan Pablo in the lobby was extremely helpful telling us about the resort and different services offered. He made us feel welcomed every time we walked to the lobby. Both of our mayordomos Cristian and Antonio were great throughout our entire stay. Everything in our room was excellent and we were so impressed with the cute details left by room service. Me and was wife would walk in to roses on the bed and fruit or chocolate covered strawberries after dinner. I also wanted to thank Fernanda from check in for setting up a beautiful table for me and my wife for when we watched the CHIC show. My wife loved it! We will definitely be back to TRS Yucatan! It was one of the best experiences we had on vacation! This is the best hotel for an adult getaway and will definitely recommend to all of our friends!
Alonso Frausto
Alonso Frausto, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
I liked that even though the property was big there was always shuttles to take you around the resort. We were treated very well at the TRS. Especially by our butlers Veronica and Eric. And our Expedia rep Fernanda. These 3 elevated our trip experience and really made it a memorable time for me and my group. TRS and their staff did an outstanding job.
Rochard
Rochard, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2024
Great property for my first ever vacation just like it has its upside it has its downside but is the bad side so much that I want come back absolutely not
Martell
Martell, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Chanzes
Chanzes, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
The staff was very helpful in particular, Fernanda. Throughout our stay, she made us feel welcome with many gestures of thoughtfulness.