Courtyard München City Ost

Very hospitable staff and an amazing breakfast.

This was not a typical Marriott experience. I had to wait a long time to check in, only one person checking people in. Nobody else came from the back to help out. Then when I got into my room, I only had bath towels, no hand towels or washcloths?!? Strange. Then I went to turn on the TV and it was all garbled and would not work. Called someone to come fix it and they tried but when I got back from dinner many hours later, it was still broken. So this is not my usual experience with Marriott locations.

Wonderful hotel for our short layover in Munich. The hotel is located five minutes from the Munich Ost train station (which gets you directly to the airport). The hotel is newly remodeled and is in great condition. Our room was spacious and clean. Breakfast is a bit pricey (23 Euros per person) but luckily you're in a great neighborhood with plenty of bakeries and even great vegan options! We'd definitely stay here again!

Helpful, friendly staff, very well located for an early start to the airport. Nice, well connected area. Clean and comfortable.

We stayed for 1 night upon arrival in Munich and came back 3 days later for a 6 night stay. Halfway through our stay, the roof of the room starts leaking water from the air conditioner unit with the city under heat wave. The technician was very friendly and fixed the problem but the carpet was soaking wet. We went to the front desk to request for a room change and the manager told us that he has sent customers from 3 other rooms having similar issue to other hotel as they were fully booked. He offered for us to change our room the next day which is not acceptable to us. After we insisted he do something about it, he reluctantly gave us a room next door (which likely was for another customer who has not arrived yet) while they try to clean the carpet in our room. The manager was not friendly throughout the process and he should have offered us the room change upfront. I would expect better service from Marriott as a valued customer. We spoke to another manager the next day who apologized for the incident. Overall, our stay there has been good not considering the front desk incident.