NH Collection München Bavaria

I visited Munich for a weekend. The hotel place is perfect. The rooms are super comfort and the staff at the reception is great. The only small minus is the service at the room - you can't use the minibar the store your things (such as milk for the coffee), and the coffee and soap were not filled although I used them.

Excellent hotel with great stuff.

It’s just 2 minutes walk from the train station. Indeed, a bit noise at night due to location. But very convenient to take train to Salzburg and zugspitze in the early of morning. Staff service was good. Strongly recommended!

I enjoyed my stay in this hotel overall thanks to the great location that's right at the train station and close and walkable to the city center and an area with galleries, bars and eclectic stores. the hotel lobby and the rooms are aesthetically pleasing. unfortunately the staff seems inexperienced or overwhelmed which results in long waiting times, poor room cleaning and unsatisfying issue management. based on a lack of feedback forms at the hotel, and unresponsiveness to feedback submitted via an online feedback form, it seems that hotel management doesn't value their customers and feedback. thus I don't expect this situation to improve in the near future.

Hotel only offer ONE bottle of free water during my whole stay for 4 nights, I have to carrie tones of water from supermarket back to the hotel. Is that water so expensive?

We were only in Munich for the football but wish we could have stayed at the NH longer from the lovely ladies on the front desk to the restaurant staff and cleaners I was delighted with the way they go about their work. We had a excellent stay and will certainly return when next in Munich.

The hotel was very close to central station. The staff spoke multiple languages and were friendly and welcoming! The room was spacious for one person with a nice view of the city. The bed sheets and bathroom towels were clean and organized! I’d definitely recommend and stay again at NH München.

Heater didn’t work and takes 2 hours to fix. Cold .

Centrally located, knowledgeable and pleasant staff whom are more willing to assist.

Nice hotel in convenience location, within walking distance to old town area. While shocking to be awake by fire alarm around 2am, & saw a few fire trucks parked outside hotel after walked down to lobby, it did proof the fire alarm was working properly & loud enough to wake people up; eventually it was "false alarm" caused by other building, no damage or injuries at all. The only comment is that, it would be better to have door or curtain for the standing shower to prevent water spill out when bathing.