Radisson Blu Hotel, Birmingham Birmingham

We were put in a room next to the air-conditioning fans that even with the window closed sounded like a jet engine so we didn't get a very good night sleep at all. The TV signal was very poor, the milk was off on the tea/coffee tray and there was no hairdryer in the room. The room was also designed for disabled access which although is practical for disabled guests, it is not very pretty. Neither me nor my partner are disabled so I don't know why they put us in that room when the hotel was relatively quiet (also shows what they think about disabled guests putting them next to those fans). The hotel bar was nice but over priced (it cost us nearly £20 for 2 drinks) but the room reminded me of a travel lodge I stayed in, in Hartlepool.

Staff are excellent

Was supposed to be staying in IBIS Express but got switched to here. It's a nice hotel. However the rooms need a bit of updating. The TV is tiny and the speakers rattle in it. The shower doesn't have great pressure. For a big city hotel, the room wasn't that brilliant. I didn't mind all this because hotels.com kindly picked up the difference in the price. So I only paid the original amount of £41. I was told this would have been £120. I wouldn't have been impressed to pay that in London, let alone Birmingham. On the other hand, breakfast was excellent (£12) and the staff were pleasant and helpful.

Not at the level of a 4 star hotel. Our cups and glasses in the room were dirty, room service food was awful, bed is way too soft and springy, Aircons are too big for room size and iron is rubbish.

Alright hotel and spotless, however water pressure was terrible.