4/10 Fair
Feb 12, 2025
Not happy
The bathroom had hair in the tub, dirty sink and hair on the floor. I only had 3 pillows with a king sized bed. The vent in the shower was very dirty. I stayed here for 4 nights and my room was cleaned once, only the day before I checked out at 6am the next morning. The day before the lady at the desk said she called my room when the cleaning person were trying to come to clean and no one answered. I told the lady at the desk that we were leaving and asked if the cleaning person can clean the room while we were gone and that’s the reason they stated of why they couldn’t clean the room. If they knocked on the door and called the room, of course, we are not there. It made me feel very uncomfortable knowing that my room had no plans of being cleaned. This was a poor excuse.
Tamara
Tamara, 4-night trip
Verified Hotels.com guest review
