Jewel Grande Montego Bay Resort & Spa – All Inclusive

Overall, we had a great stay. The people and service were great and the grounds impeccable. The staff was so accommodating and friendly. The catamaran ride and fitness activities were well run and the staff was very enthusiastic. The food was decent- recommend the hibachi- that was our favorite. However, the schedule of daily activities was not available until the day of and you had to request it. They told us the schedule would be left under our door each night and even after requesting it, we never got it. Also, there were few fitness class options and no spin during the entire stay. Why have a picture on the website of something that is not regularly offered? There were limited shade options on the beach and chairs at the pool were hard to come by so get up early if you want to get an umbrella. Also, important to note that there are a lot of steps so be aware. Major bonus is that it is a 10 minute drive to the airport so more time in the sun :-)

Food was great, Service is excellent. The resort is super clean and looks just like the pictures! Not a party resort. Great place to go relax and have a great vacation. If MoBay is your destination this is a great resort!

The facility was nice, the common areas were clean. However the service was terrible, the room services did not work, the luch ( hamburguer) 1 hour waiting, they forgot make the room ine day, waiting time after call - 1 hour, drink on the beach, 1 hour waiting.

This hotel is special. The staff were incredibly friendly and nothing too much trouble. The quality of the food and beverage as part of the 'all-inclusive' deal was excellent. The four restaurants offered great choice for evening meals, the bars around the pools and serving guests on the private beach gave premium brands and the bar staff were superb mixologists - especially with the great rum selections. The rooms are spacious, huge bathrooms with a powerful shower was a bonus. Free waterspouts such as kayaking or Hobiecat sailing . If there is criticism, it would be that the spa, cabanas and a recommended romantic beach meal were ridiculously expensive but so were not taken up but were not missed and took nothing away from a special occasion for us. The hotel's travel/tour desk was helpful and fixed us a private tour to a couple of the must-do attractions like the Martha Brae River rafting and the Dunns River Falls climb. This hotel gets a 5-star rating from me - and I will be going back next year