Azalai Hôtel Abidjan

Azalai is a very good hotel and I always return with pleasure

Horrible views Location was not great Staff couldn’t relate in English so found communication tough Sockets ALL European no adapters 24 hour shuttle was on a schedule that didn’t suit travel times Most things written in french only Had read great reviews but found it disappointing

Every time I’m travelling to Abidjan I’m choosing Azalai hotel. Unfortunately is not always available the booking on hotels.com

I had bad experience with the receptionist when ever I had a quest. And also the waiter at the restaurant, one of them was very rude to me.

Expensive for the quality !

Service was weak. Shuttle not available 24 hours.

Go hotel, with a wide selection of good quality food. Rooms are clear and spacious. Well located, with underground parking if needed. Happy to go back again.

There were positive things and negative things. Here's how it happened: I reserved 5 nights, the cost for this hotel is very high, so my expectations were also, at least, somewhat high. First the check-in procedures were too heavy, with 4 people in line, and 2 people, that were indeed very friendly, behind the counter it took 26-28 minutes to clear the check-in (the last thing you need after 3 flights). The dinner buffet was the only choice in the restaurant - the buffet was good, but then I had to pay in the reception (oh no, "the inefficient place" - it went well though). My room had a Nespresso machine, which I thought was great and ambitious. I had two cups in the morning before having a nice breakfast downstairs. I never got more Nespresso coffee in my room, they never refilled - which, I guess, was disappointing. They also had Nespresso at the breakfast buffet, one day it ran out, and they did not refill (I did ask). My room was impecably cleaned every day, but the tiny shampoo and shower gel bottles slowly finished during the week, and they never gave me new ones - I just managed; the last morning I finished the last drop shower gel I had left (the shampoo had finished the day before) - I would expect that they leave one extra set during the week. Check-out took less than 10 minutes (still too long). Overall this is a comfortable & clean hotel with friendly staff, but they could improve on the refilling and the procedures.

Amazing

The hotel is located in a decent location with supermarket and fast food centres in close proximity. Hotel is nice with swiming pool. Rooms are quite big with comfortable beds and having nice view of the city.