6/10 Buono
28 febbraio 2022
Upon check in the front desk staff member was very unorganized. I advised I was checking in, gave my name he then tried giving me a key for a 1 bed room and I advised that I had booked a 2 bed room, he thanked me for catching that then I offered my debit card to pay and he said oh no that is okay I will just charge the card on file, then when we returned our TV was not working so I went down to the front desk to ask and he said I'm sorry I couldn't find your reservation so I then proceeded to show him my confirmation and then he kept saying I needed to pay which I offered upon check in, after repeating myself several times I got him to understand that, I finally was able to get my reservation paid for and my husband got the TV to work while I was dealing with that and I was not pleased that according to the booking that breakfast was included and then the breakfast room never got opened but all over the property there were signs that said no breakfast available for their long term renters/guests I didn't think that would pertain to short term guests but there was never anyone at the front desk to ask.
Nikki, vacanza in famiglia di 2 notti
Recensione degli ospiti Expedia verificata
