Nautilus by Arlo

Struttura all'altezza delle aspettative. Personale cordiale. Piscina con acqua caldissima . Spiaggia attrezzata servizio teli mare incluso. Ottimo il bar ed il ristorante

L’hotel ha una buona posizione ma il bagno è molto piccolo e la pulizia delle camere è scarsa. Servizio discreto ma potrebbero fare meglio. Aria condizionata nelle zone comuni troopo forte.

Siamo stati in questo hotel per 10gg. La camera non era disponibile e ce ne hanno data una piu grande ma senza balcone vista oceano che secondo me fa la differenza . Pulizie delle camere non buone per non dire scarse. Personale all'accoglienza ottimo . Allison parlava italiano. tassa di soggiorno 32$ ombrellone 19$ cocktail in piscina 15$ .Tutto sommato per Miami ci può stare. Nota dolente penultimo giorno senza corrente elettrica per lavori su strada. Ultimo giorno hotel evacuato per allagamento del settimo piano. Ci avevano detto che ci avrebbero rimborsato una notte per il disagio creato (con un buimbo piccolo di 2 anni) ma ad oggi così non è stato. L'anno scorso al loews ci siamo trovati meglio.... Peccato perchè la struttura merita.

Gorgeous pool deck, all staff were beyond friendly. Special thank you to Viktor, gave us amazing pool side service.

My stay was wonderful.. I do think housekeeping could do better . Woke up with someone else things between my mattress and headboard. Just made me think that my sheet were not changed before I arrived. But other than that. It is a beautiful place. Customer service was wonderful.

I rented a PH and didn’t know it. It was classified as a balcony suite. Didn’t have a balcony. It was nothing on a Pent House level very cheap looking. On the way to the PH I always to walk through several untammed palm trees in the walk walk away. Which is what I hated the most. The staff was very nice and pleasant. It was a clean hotel. My only complaint was the way to the PH and talking through all the palm trees having to duck and dodge trees from hitting me in my face. The owner of the hotel is out there in plain clothing. Who was very rude to my husband for smoking in what he thought was a smoking area. And they exchanged words because he appeared to be someone who was on vacation. The pool area and inside the lobby area give me nice 4-5 star vibes but the room I was in gave me 3 star vibes.

Great beds and very clean room

The hotel is amazing and would love to stay there again if or when I come back Miami Beach. Service is point no issues with checking in or checking out.

This place is a gem. Penthouse wasn’t ready upon checking time but front desk comped me a couple of drinks while I waited. That set the tone for a great weekend. The views from the top are unparalleled and the poolside service and drink variety are amazing. Beach chairs are a classy touch for anyone looking to soak up a bit of sun. Special shoutout to Frankie in front desk and Andres at the beach hut for stellar service and warm smiles. Loved the property and hoping to try the restaurant and spa when these open up further post-COVID.

We were staying on the Penthouse floor and were supposed to have a private rooftop terrace that only the Penthouse could access to. However, each morning we would go up to the rooftop and trash and bottles were everywhere. We also saw trash piled up by the elevator and laying on tables. Not sure where the manager was to walk through the hotel each day and make sure things looked tiptop. Beautiful hotel but missing the opportunity to give guests an incredible experience.