The place was lovely, well-organised and most of all, clean.
The Urban House hosts a young and dynamic environment, and the staff fits this description too: everyone is always eager to help (shout out to Maria at the reception, who helped me buy a train ticket even hours after I had checked out!), polite and giving constant positive vibes!
The rooms are cleaned every day, the matresses are comfortable and there is a wall/USB socket with a reading light just above the head, which makes sleeping there cosy and comfortable.
Furthermore, the hostel organises special events or themed evenings, not to mention every day at 10.30AM guides from Sandeman's New Europe come to pick people up for free walking tours.
Aside from the bar and dining area, which is open to all, this hostel has a lounge area, open everyday until 12 PM, where everyone can watch TV, play pool, read, or simply chat. There is a shared kitchen and a laundry room, so this structure comes with all the possible needed services.
The Urban House has a strategic position too, in the Vesterbro neighbourhood: the Central Station is just behind the corner, several 7-eleven and other grocery stores can be found close-by, while the main shopping street, Strøget, is at a 10 minutes walk away.
My experience with the Urban House has been a pleasant surprise and I'd be more than glad to choose them again in the future. Needless to say, I definitely recommend it! :)