Sensira Resort & Spa Riviera Maya

Categoria della struttura: 4.5
Hotel a due passi dalla spiaggia a Puerto Morelos con 5 ristoranti e spa

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Sensira Resort & Spa Riviera Maya è un'ottima scelta per le tue vacanze al mare a Puerto Morelos. Le 4 piscine all'aperto sono uno spasso, ma se cerchi un po' di relax, visita la spa che offre massaggi. Le opzioni per mangiare includono 5 ristoranti in loco e 5 bar/lounge perfetti per gustare una bibita fresca. Gli altri punti di forza di questo hotel di lusso sono una discoteca, un miniclub per bambini (gratuito) e un bar a bordo piscina.

Recensioni

7,4 su 10
Buono

Servizi più richiesti

  • Piscina
  • Spa
  • Parcheggio gratuito
  • Wi-Fi gratuito
  • Ristorante
  • Aria condizionata

Strutture simili

Un hotel moderno con un design architettonico unico, caratterizzato da un edificio imponente con numerosi balconi e una vista aperta sull'oceano.
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  • Piscina
  • Colazione gratuita
  • Spa
  • Animali ammessi
8.6 su 10, Eccellente, 62 recensioni
Il prezzo attuale è 386 €
tasse e oneri inclusi
18 nov - 19 nov
Hyatt Vivid Cancun Adults Only - All Inclusive
Confronta strutture simili
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Informazioni sulla zona

Mappa
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, Puerto Morelos, QROO, 77580

Cosa c’è nei dintorni?

  • Parco Nazionale Arrecife de Puerto Morelos - 11 min a piedi - 1.0 km
  • Baia di Petempich - 7 min in auto - 2.8 km
  • Spiaggia di Puerto Morelos - 14 min in auto - 10.8 km
  • Spiaggia di Ojo de Agua - 18 min in auto - 14.4 km
  • Piazza cittadina di Puerto Morelos - 19 min in auto - 14.7 km

Come spostarsi

  • Aeroporto Internazionale di Cancún (CUN) - 23 min in auto
  • Aeroporto internazionale di Tulum (TQO) - 127 min in auto
  • Aeroporto Internazionale di Cozumel (CZM) - 45,1 km

Ristoranti

  • ‪Preferred Club Bar - ‬7 min in auto
  • ‪La Tentazione Osteria - ‬1 min a piedi
  • ‪La Pergola - ‬3 min a piedi
  • ‪Barefoot Grill at Secrets Silversands - ‬7 min in auto
  • ‪Fizz Iced Champagne Bar - ‬7 min in auto

Informazioni su questa struttura

Sensira Resort & Spa Riviera Maya

  • Sensira Resort & Spa Riviera Maya è un'ottima scelta per le tue vacanze al mare a Puerto Morelos. Le 4 piscine all'aperto sono uno spasso, ma se cerchi un po' di relax, visita la spa che offre massaggi. Le opzioni per mangiare includono 5 ristoranti in loco e 5 bar/lounge perfetti per gustare una bibita fresca. Gli altri punti di forza di questo hotel di lusso sono una discoteca, un miniclub per bambini (gratuito) e un bar a bordo piscina.

Informazioni generali

CHECK-IN
15:00
CHECK-OUT
12:00

Dimensioni dell'hotel

    • 359 camere

Arrivo/partenza

    • L'orario del check-in è il seguente: 15:00-a qualsiasi ora
    • Età minima per effettuare il check-in: 18 anni
    • Il check-out è previsto alle ore: 12:00

Istruzioni speciali per il check-in

    • Il personale alla reception si occupa di accogliere gli ospiti all'arrivo.
    • Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Richiesti al check-in

    • Si richiede una carta di credito o carta di debito, o un deposito in contanti per eventuali spese accessorie
    • Potrebbe essere necessario presentare un documento d’identità valido
    • L'età minima per effettuare il check-in è 18 anni

Bambini

    • Servizio di babysitter/assistenza ai bambini gratuito
    • Animazione per bambini gratuita
    • Mini club gratuito

Animali domestici

    • Non si ammettono animali domestici

Internet

    • Wi-Fi gratuito nelle aree comuni
    • Wi-Fi gratis nelle camere (velocità: più di 25 Mbps)

Parcheggio

    • Parcheggio non assistito gratuito disponibile in loco

Altre informazioni

    • Struttura riservata ai non fumatori

Recensioni

Recensioni su Sensira Resort & Spa Riviera Maya

7,4

Buono

9,0

Pulizia

8,2

Servizi

8,6

Personale e servizio

8,6

Condizioni e dotazioni della struttura

Recensioni

Recensione verificata

10/10 Eccezionale

The food was really good quality, including the services in the general areas, the best part is the cabanas right on the beach.
Recensione verificata

10/10 Eccezionale

Food pool rooms great value
Recensione verificata

6/10 Buono

Room was nice , clean and in good condition.
Recensione verificata

8/10 Ottimo

The resort was spotless , very friendly staff and a very kid friendly resort ! The ocean water was a dark brown the entire two weeks we were there , that was the only issue !
This was the color of the ocean here , otherwise the resort was good
Recensione verificata

10/10 Eccezionale

Getting there was bumpy due to the city road but man this place is beautiful and you forgot all about that and transform into a different world. They have everything you need right there to enjoy your time and peace.
Recensione verificata

10/10 Eccezionale

Thank you !
Recensione verificata

8/10 Ottimo

We had issues surrounding certain restaurants only on certain days
Recensione verificata

10/10 Eccezionale

I like the entertainment at 9pm. In the theatre
Recensione verificata

10/10 Eccezionale

La propiedad muy bien, solo que yo pagué un todo incluido según la página de Expedia y al llegar no se respetó ni el hotel ni Expedia
Recensione verificata

6/10 Buono

Need to improve connect all infomation w all receptionist
Recensione verificata

8/10 Ottimo

Me gustaron mucho las instalaciones para los niños pero el area de niños chiquitos la cerraban a las 10:00 pm y el resto para niños mas grandes a las 11:00. Porque no cierran todo a la misma hora.
Recensione verificata

4/10 Discreto

Regresé después de un año, por la grata experiencia que tuve en 2024, sin embargo, dudo que alguna vez regrese. Solicité
Recensione verificata

4/10 Discreto

The resort presents a visually appealing appearance, with beautifully landscaped grounds and attractive architecture. The staff members were exceptionally helpful and attentive, always ready to assist with any requests. The rooms were meticulously maintained and spotless, ensuring a comfortable stay. However, despite these positives, the overall experience was disappointing. The food quality and variety were particularly lacking; the menus offered very limited options daily, with repetitive dishes that failed to meet expectations. Additionally, guests often had to wait in long lines to receive their meals, which detracted from the overall enjoyment of the stay. Having visited Mexico numerous times, we found this to be the first occasion where the food offerings were so unsatisfactory and monotonous.
Recensione verificata

2/10 Scarso

Pésima experiencia en el check in como clientes VI

La primer noche no estaba surtido el bar, no habia amenidades en el baño, la recepcion fue pésima nos tuvieron afuera ya que nuestro nombre no estaba inclyido en su lista, despues en recepcion mencionaron que no estaba nuestra reservación llamé al swrvicio de hotels y nl pude entrar a la llamada con mi numero de reservacion, hasya la 4a ocasión me atendieron amablemente y resolvieron el problema cuando con mi teléfono le comuniqué al de recepción, el cual no fue amable ni empático y después de un par de horas nos dieron acceso a las habitaciones.
Recensione verificata

8/10 Ottimo

We really enjoyed our stay in Sensira resort. The team and staff were excellent and very welcoming. Some of the facilities were out of service. The mini golf looked as it under maintenance. The cinema room was a bit dirty most of the day and the popcorn machine was broken. As for the food, it was on the lower average. The bar next to the beach had some nice bar food. The Italian place had awful pizza. Although they make it there, it was raw in the middle and with too much cheese. It felt like a microwave pizza. I suggest them to change the recipe. Pizza is not an expensive food, but it needs to be made properly. (It is something with the dough). The steak place had really thin steaks which made them all well done (besides the fillet). The buffet was ok, nothing special… Overall we enjoyed our stay.
Recensione verificata

6/10 Buono

Eric, front desk was as helpful as he could be, especially after our reservation was not properly transferred from expedia, resulting in us NOT being listed as all inclusive. Got into a room early, however as time went on realized we were constantly hearing what sounded like furniture being dragged back and forth. All day and night. Had to wear ear plugs just to try to sleep through it. Come to find out our room was directly above the buffet which is open basically all day and when not opened, being cleaned. Sounds were especially bad in the 1, 3, and 4-530ish AM hours. Otherwise, room was nice and was kept very clean. As for the advertised kids activities, pretty disappointing. My kids (8 year old twins) were kicked out of the trampoline area by a worker stating that they were too tall. He forced them out and made them stand against a ruler which was ridiculous. They are average sized 8 year olds, if anything maybe smaller than kids their age, yet somehow too tall? They were embarrassed as of they had done something wrong which they absolutely didn't and devastated because the trampoline area was a big reason we booked here. There was also supposed to be an area with air hockey and foosball. This room was empty, with only 1 foosball table. Gaming area advertised 7-8 screens. There were only 3, with each only allowed 1 controller. Area was not air conditioned and chairs were dirty. More disappointments as well but made the best of it as a family. Likely won't return.
Recensione verificata

2/10 Scarso

The property is scheming it’s two different listings on Expedia, not clear on all inclusive or not, the front desk was very unhelpful. Its an all inclusive resort so we were under the impression that it was all inclusive, but once we got to the property they wouldn’t allow us to change the booking or anything and we had to pay an extra 300 per person to just add all inclusive. We spent two hours in the lobby trying to get this handled, Expedia was no help either. Then the resort was very empty and the lobby smelled. The showers are all glass and open so if your staying with family like we were you have to leave the room just so they can shower. The resort on the other hand was very beautiful and the staff was amazing especially Domingo and Angel. The food throughout the whole resort was also delicious on top of having all top shelf liquor which was amazing.
Recensione verificata

10/10 Eccezionale

Recensione verificata

6/10 Buono

Recensione verificata

6/10 Buono

Recensione verificata

2/10 Scarso

Recensione verificata

10/10 Eccezionale

Recensione verificata

10/10 Eccezionale

Recensione verificata

2/10 Scarso

Recensione verificata

6/10 Buono