Grand Hotel Dream Frankfurt City

Ottima posizione! Il check in era possibile dalle ore 12. Anche se sono arrivata alle 14 ho dovuto aspettare perché la stanza non era pronta. Il dipendente alla reception è stato molto gentile e professionale. Stanza grande. Il coperchio del wc era rotto e lo ho tolto e lasciato a terra. Per quello che costa mi è sembrata una mancanza grave. Indica noncuranza. La stanza aveva un anti bagno con una porta chiusa che non si capiva dove affacciasse. A parte il fatto che non era molto bello, la cosa più grave era che in questo anti bagno la luce è rimasta accesa quasi tutta la notte e non potevo spegnerla. La colazione era molto ben fornita e il personale presente e accurato. Peccato che la sala fosse piccola rispetto agli ospiti e alcuni non sapevano dove sedersi. Ci si sentiva un po' in obbligo di mangiare velocemente.

L’albergo e’ carino, pulito e in una posizione strategica. La colazione e’ buona ed abbondante e il personale gentile. Lo consiglio.

Buon Hotel a pochi passi dal centro e vicino la stazione della metropolitana,stanza abbastanza ampia con anche un piccolo cucinino,letto comodo,colazione continentale abbastanza varia...un piccolo consiglio,se avete bisogno di acqua da bere,specialmente di notte ,non la chiedete alla reception perché vi fanno un salasso...

It is a good hotel near the shopping street (< 5 min walk) also near the Romer (10 - 15 min walk). The room is big enough and has all that is needed including very comfortable bed. The worst thing we noticed was the level of cleanliness that wasn't fantastic (the glasses during the breakfast). Overall it is a good hotel!

Location is very good, just meters away from Zeil. Hotel have private parking. Even in the Covid times the breakfast was amazing. Staff is very helpful and the room was perfect. One of the few hotels I highly recommend (at least for business trip).

Had a great time in Frankfurt thanks to Grand Dream hotel for great hospitality. Hotel was in great location very comfortable room will deafly come back again

I came back to my hotel room on the second day and the lights were on and someone else's pass key was in operation. I thought it belonged to house keeping but was advissd by reception that it was not a housekeeping key. I was also told the managerwopuld be asked to check the camera footage but this did not happen and when I went to check out the next day I enquired at reception.the next and all tgst happened was I was asked if anything was missing and when I replued that as far as I was aware notbjng was missing the reply was ' well isn't that the main thing'. I left my email address and that was a week ago and I've heard nothing fron the hotel. Obviously this is not the first time this had happened but as nothing was taken then 'thats the main thinng' and quire obviously the only thing tgst counts as far as the hotel is concerned. While I was tokd that no unauthorised person.can get to the hotel rooms in this case someone did and used a non hotel key cardard to get into my room but nothing was taken so 'thats the main thing'. The fscf that someone else accessed my room seems immaterial to the hotel .

The hotel is generally fine, the area is a bit backstreet but its safe, the rooms are quite good, a nice size and comfortable. The only thing is I had an adjoining door and the people next door sounded like they were in my room. Also, don't get the first floor over the breakfast room as you can hear people scraping chairs from 6:00am. But overall, a pleasant stay and it was nice and quiet outside of the above annoyances.

Nice hotel, close to city centre Helpful staff Good breakfast

My first room was without AC?! With one ventilator and 30 degree?! Second one was good, but with two separate beds, in the reservation definitely was with ONE large bed and AC in the room.