Right from the start, the lift did not inspire confidence. Rattling, dirty and noisy.
Our 4th floor room was quite small with very shabby furnishings such as a drawer and wardrobe door which wouldn't close.
A socket hanging off the wall (see photo) a heater which was filthy (see photo).
In the bathroom a dirty, rusty towel rail (see photo). An ill-fitting toilet seat (see photo).
Perhaps worst, a sign (see photo) saying that the water was not drinkable! However, no water provided for use instead.
The double bed did not tally with the two single headboards, giving the impression of a room rarely used.
Breakfast was very poor. Limited selection - only two fruits (tinned) and one type of yogurt. Hot food also limited with the addition of warm bread described as toast.