NH Collection Berlin Mitte Friedrichstrasse

Very helpful staff, great environment, and fantastic air conditioning in middle of Berlin heat wave.

Just beside U-Bahn station, hence super convenient! But may hear the trains coming into the out of the station through the night. Sound proofing is pretty good though, so we still managed to sleep through the background noises.

We booked family room at least 25 days ago and rate 250 per night ... but when arrivedcday one hitelnto reserved and take excuse room was not able please stay one night at small room...that's was rate Euro 110, After hotel trying to get others beniftd offer likes , dinner at hotel daily with family ...

Check in: big hotel, many people. 2 member of the staff only (6pm), the member that checked us in was nice but I have to ask for a map, recommendation, etc. The room was amazing, comfortable and zero outside noise. The housekeeping perfect in particular one of the ladies that was extremely nice even that she didn’t speak a word of English. The disappointment was the service of the bar at the lounge, they said me that personal was coming to take my order and nobody came, should improve service at the lounge bar adding more people to it, I know that for German were holiday but understand that for tourist no.

Excellent hotel. Good position close to river and station. Staff extremely helpful. Concierge helped with planning our stay and were informative and friendly. Had problem with suitcase lock and maintenance staff quickly solved our problem.