Alcron Hotel Prague

Stayed in hotel before had a nice room so went back again and the room and staff were even better hotel definitely 5star

Excellent! Best tasting meal ever in the Alcron restaurant. BeeBop bar was fun and entertaining. Hotel was conveniently located too!

Fantastic hotel would recommend it. great location,helpful staff

I was expecting this hotel to be nice based on the reviews and pictures but it exceeded my expectations. The staff was amazing and very welcoming. They went out of their way to inform you and make you feel comfortable. The location was also a major plus, it was walking distance to a lot of the "must see" places in Prague. I would definitely recommend this hotel.

From the consistently themed decor to the thoughtful design to the always smiling and attentive staff, this hotel is top value. I will stay here again without question and urge all others contemplating that option to do so.

A wonderful stay and good value for money. Rooms were comfortable and well appointed. The breakfast was of an excellent standard with something for everyone. The hotel is centrally located and an easy walking distance to many attractions (Old Town Square, Klementinum Library, Karluv Most the communist museum, just to name a few). Staff were very helpful and could speak a number of languages. The Alcon Restaraunt was a pleasure to dine at with a wide menu and excellent service. This will be my hotel of choice if ever I return to Prague.

Superb. Amazing service, best in Prague as far as I’m concerned. Thank you.

It was fabulous service. The only small glitch was when I used Hotels.com to extend my stay one day and had check at front desk about keeping our same room was told it as not a problem. The next morning our keys didn’t work and two gals demanded I give an additional credit card and sign off on all charges. They already had my husbands still. It was irritating. We checked out the next day and payed incidentals in full. All other service was excellent.

Everything was fabulous except when I booked an additional day via Hotels.com and verified I could stay in the same room the key did not work and female office staff made me sign an additional credit card form as if I was not going to pay. They already had a cc on file.

We got upgraded when the hotel did not have the street-facing room on the higher level we had asked for from our booking through hotels.com. That was really impressive and that truly added lots of positive impressions. As others said, It is true that we can say the hotel is well maintained and they try to work and learn back from the guests. This is one of the strong top stays hotels.com members will remember throughout their trips in Europe. The strongest is the housekeeping team. And, the breakfast buffet is fresh and of great quality, although not the best combinations, and, most of the staff work hard in the peak hours. The language and the mindset barrier is still somewhat shortcoming for front desk staff as I did not get any interaction from them when I wanted to. Only when we checked out, the concierge director noticed we were not too happy with certain things and it was unresolved and she listened to our comments from our observation of where we see it be improved and our lame experiences with personal tour for the 2nd day afternoon that interrupted our whole day. But, if you are purely staying in the hotel, and, you won't be disappointed, and, I definitely recommend the street-facing room. And, I also suggest to try out their breakfast buffet, but, you don't have to include it in the room rate in case you want to explore other places. When we recall our 4 night stay, it was nothing but pleasant ones mostly, nicely maintained hotel, in a good location.