I knew this hotel during the 90s while I was working with satellite TV Super Channel in the Docklands. It was a 4 stars hotel, very clean, not luxurious, but good with a great customer service.
I went back to this hotel in November 2023, I've caught a cold a couple of days earlier and decided to spend a few days away from the family in this hotel.
Not knowing how long this cold would last I reserve it day by day for 6 consecutive nights.
An absolute disaster. No free wifi, parking cost is over £25 per day. They never cleaned my bedroom. The whole customer service from check in to check out including hotel manager very unhelpful and insufficient.
It is a hotel that can be booked just for one night, knowing that is bad and doing it just to save some money