Grand Gateway Hotel

This place is older and a perhaps a little dated but it was clean and well cared for. Good location and staff were friendly, good place to stay.

The hotel is conveniently located to the interstate and other major roads. It does need a bit of updating but they were in the process of doing that. The only inconvenience is the small, tight elevator access rooms which limit the number of people and/or luggage cart you can use, so you will wait longer if your are on upper levels. Rooms were comfortable, and it is attached to restaurant/bar which is nice, and has a nice pool with slide for the kids. Overall, a nice stay and value.

Initially, our room had dirty carpet and dirty upholstered furniture. We were moved after it was brought to the attention of management.

Its a pretty dated facility in design and decor and amenities in the room were quite basic(soap, shampoo, etc) . But it was relatively clean and comfortable enough. Walls and doors were thin, the whole place could just use a remodel with added noise insulation and fresh paint. Most importantly it would be good to replace all of the outlets in the building (rooms, lobby, lounge) modern chargers ran hot and fell out of the walls. A bit concerning. Parking was not convenient in the evenings as the bar seems to be a locals hangout. It was a fine stay, but upon leaving on a monday my denied request for a late checkout was pretty discouraging, knowing that monday night occupancy was not expected to be high. We were offered a half hour, but with a 9pm flight, it didnt do us any good. The staff everywhere were extra friendly and it had a nice small town feel, a few extra hours to not sit at the airport would have left a better feel on our exit. It would also be nice to have some outdoor seating other than the bar smoking area. (For smoking guests not in the bar, or just a place to sit outside) I got a great deal (i think) from hotels.com i would not have been as pleased paying what is listed as full rate.

Two night stay. Bed was a bit lumpy and pillows were either hard or soft. The hotel stay was not bad and staff was helpful. Hotel was a bit older but served the purpose for a quick trip to Mt. Rushmore. No huge frills and the fitness room was pretty small and outdated.