Hotel Gamla Stan

Hotel Gamla Stan is a great place to stay. The location is great. The front desk staff is very helpful. My room was very clean. I felt very safe in the area. There are many restaurants nearby. I hope to have a chance to stay here again.

The room was very small with minimal decorations. Traveling to Stockholm at the end of June, it was quite warm and the hotel has no AC. The bed is less a mattress than just a one inch mattress pad on top of of a wooden bed frame making it almost impossible to get a good nights sleep. House keeping barely cleaned the room, just placing a new towel on the bed and leaving my used coffee mug and drinking glass still dirty on the table. When I checked in I asked if there were any VIP benefits as a hotel.com Gold member and the receptionist insisted that that hotels.com 'handled that later.' I tried to explain to her what I meant but it was no use. The one helpful thing the hotel provided was a late check out until 2pm. Unfortunately, house keeping came into my room without knocking not once, but twice that morning while I was getting ready to leave. This hotel has lots of improvements to make from the quality and comfort of stay to the basic concept of knocking before entering someone's room. Would NOT stay again. Would not recommend staying unless you are are looking for an over-priced, hostel like experience.

Great location; room and bed quite small, but clean and tidy. Great shower, and great breakfast to start each day.

Great location and breakfast but tired hotel overall

Check in was fine Rooms very very small hard to even have two people in the room . No where to sit . Very noisy if windows were open Very hot if they We’re closed. Bed and bed linen were fine. Not quite what it states in the details of hotel Breakfast was adequate Coffee was cold Good spot but I would look at other hotels