We arrived in Napoli by high speed train from Rome and then chose to move by metro from the central station (Garibaldi) to save us from those weirdly high taxi costs, so we were already happy with the fact the place was so well located. But, it quickly turned to a nightmare trying to find the place. Turns out, in Napoli, there are small doors cut inside larger doors for many buildings, for which you need a key to unlock. We tried many things while cooking under the scorching sun for 30 minutes, and finally we were let in by someone else who was entering the building. There is some kind of desk in the "lobby" but it's for the building and we never saw anyone at it. We then took the elevator, but not all levels were accessible from it so we climbed at the last floor and decided to get down with the stairs inspecting every level for a sign of the B&B with our heavy luggages through a dark, hot and humid stairwell. Finally, after reaching the 3rd level, we finally saw the door of the B&B. We knocked on the door and were greeted by the cleaning crew, telling us someone would come to check us in. Finally a kind woman came and explained everything, with the fact we have to take the second elevator to get to the 3rd floor, to then open the B&B door to access our room. The room was super clean but the mattress was the worst we ever slept on. Otherwise location is wonderful, but the noise (from the inside and outside) is absolutely insane. Impossible to sleep without earplugs.