Altamont West Hotel

The staff are nice. One waitress was very shy. The bedding in my room was hard. One bed squeaked. The head board was a little loose also. The A/C was very good. The room is close to busy Gloucester Avenue so it is not a quiet place. Rooms have little sound proofing. Breakfast was nice and authentic.

The hotel was in a great location. There was a public beach across the street and Doctors Cave Beach a few blocks away. Restaurants and shops were within walking distance. The included breakfast was very nice with choices of Jamaican food and American breakfast with good coffee. We had a king room which was very comfortable and the bathroom worked well. The down side of the hotel was the slow check in. They were over an hour past check in time before our room was ready. Guests were sitting around the lobby waiting for their rooms. Room keys also kept needing reprogramming. The parking was a bit tight but there was on site parking and a security guard was watching vehicles. The pool looked nice but was closed for most of our stay, not sure why.

Staff friendly room very small and musty breakfast limited and restaurant slow

It was a great experience for my first time. The only cloud that was cast on what was an otherwise sunny experience was the private function held at the poolside on Saturday evening. Not only was I given any notice of the event, as the my room was directly above the pool but the time that I was told (11:00pm) when I inquired but the event went on until 12:45am. What made it even more strange is when I called the front desk around 12:00am asking how much longer would the event be on for the response was ‘I am here asking myself the same question!’ This was not the response that I was looking for. At the end of the day I still was able to enjoy my stay there. The GM, Karen was also a pleasure to deal with.