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Luciana Hotel & Beach Club

3.0 star property
Relax on your own private stretch of sand. Take advantage of an outdoor pool surrounded by sun loungers and umbrellas.

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Photo gallery for Luciana Hotel & Beach Club

On the beach, white sand, sun loungers, beach umbrellas
Breakfast, lunch, brunch served; beach views
Front of property
Deluxe Room, Balcony, Ocean View | In-room safe, blackout drapes, free WiFi, bed sheets
Breakfast, lunch, brunch served; beach views
Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • 22 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
Feel at home
  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Satellite TV service
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, Balcony, Ocean View

Highlights

Air conditioning
Refrigerator
Smart TV
Renovated in 2014
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • Studio
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Beach/ocean view

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
Smart TV
Renovated in 2014
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • Studio
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Pelicano Inn Playa del Carmen - Beachfront Hotel

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, (247)
The price is $161
includes taxes & fees
$131 per night
Feb 9 - Feb 10
Pelicano Inn Playa del Carmen - Beachfront Hotel
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 7 min walk
  • Mamitas Beach - 9 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪The Roof Bar - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Luciana Hotel & Beach Club

When you stay at Luciana Hotel & Beach Club, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Property size

    • 22 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • This property can only be accessed by the beach.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Free beach club on site
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Refrigerator (mini)
  • Griddle
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Soap

Entertainment

  • Smart TV with satellite service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Smooth flooring in room
  • 4 stairs to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)

Location highlights

  • Near the sea
  • On the waterfront
  • In the city center
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002
  • Traditional architecture

Special features

Dining

Restaurant Playa Maya - This beachfront family restaurant serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no onsite parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Luciana Hotel & Beach Club has an outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My husband and I just spent 3 nights at Playa Maya. We got to the hotel a little late, but was greeted by Marvin (I believe he's night time security) who helped us to our room. The hotel doesn't have a street entrance so you must walk through the beach, which was fine, we're at the beach anyway! They provide fresh water for the rooms and ours was cleaned nicely everyday. We have nothing but good things to say about this property. Our favorite person was Marvin. He carried great conversations with my husband and I and suggested many fun things for us to check out. The breakfast was good and the hospitality was even better. We will be back!
Jennifer, 3-night romance trip
Verified Expedia guest review

6/10 Good

Run-down and overpriced
Entrance is difficult to find so call upon arrival. Website listing is inaccurate; the room was very run-down, uncomfortable and with bare bones amenities. The main light was burned out, the closet had no hangers, the safe was broken and unusable, no fridge, a coffee maker without coffee or cups and the only toiletry provided was shampoo through a soap dispenser. The hot water ran out after one minute and the bed was old and uncomfortable, as were the pillows. That being said, the staff was amazing!! and it's a great location. The a/c worked well...
Andrea, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

ANTHONY, 4-night trip
Verified Expedia guest review

6/10 Good

Small hotel which is good
Dinah Elizabeth, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Tanya, 7-night trip
Verified Expedia guest review

10/10 Exceptional

A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :)
Alfredo, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri, 4-night trip
Verified Expedia guest review

8/10 Very Good

matt, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

The property needs a direct access from Calle 8 NTE and not to have your shoes wet by the ocean while accessing the hotel by the beach - the rest was fine and the management are excellent people and very hospitable
Jean Pierre, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Very dirty mold everywhere and broken items
Javier, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Not very well kept
Raymond, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Alfred, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Great day at the beach. Perfect proximity.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Below average hotel
Toilet was running; TV didn't work. The room was barely better than backpacker hostel. Really disappointing stay based on the 8.4 star rating which is clearly innacurrate
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

thierry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Liked it was right on the beach. No deadbolt or peephole on the door. Room was entered twice While we were in bed. Had stayed here several years ago, property has gone downhill.internet only worked half the time. Staff was nice, but new.
Albert, 8-night romance trip
Verified Expedia guest review

2/10 Poor

very rude
your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
michelle, 2-night trip
Verified Hotels.com guest review

6/10 Good

No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
chris, 3-night romance trip
Verified Expedia guest review

4/10 Fair

MIHAELA, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing works like the jacuzzi, the pool was so dirty, I’d told the guy who’s cleaning to don’t clean my bedroom and he didn’t lessen and throw away my wife’s very expensive lotion.
German, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Coy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Juan Manuel, 4-night trip
Verified Expedia guest review

6/10 Good

The property needs some major maintenance, we didn't get clean towels all week, staff were good, although, there was different staff every day. Great location
martin, 5-night romance trip
Verified Expedia guest review

6/10 Good

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
Bobby, 1-night trip
Verified Expedia guest review