Freehand Los Angeles

Hotel molto carino a downtown. Camere pulite e arredate con cura. Unica pecca la piscina sul rooftop: in orario aperitivo non è utilizzabile perché tutti i posti vengono assegnati a chi accede per l’aperitivo (la maggior parte esterni) e non viene riservato uno spazio per gli ospiti. Vale comunque la pena farci un giro, al tramonto si gode di un magnifico spettacolo tra i grattaceli

The mattress on the bed was horrible. Very uncomfortable. We had a king sized bed but every time one of us moved it woke up the other person because the mattress moved so much. Also, there was a Hugh lump in the middle of the mattress. Also, there was no installation from the windows from the noise outside. Sirens nightly. Our room keys didn’t work two days in a row. Had to go downstairs to the desk to ask them to fix the keys

All the staff were very kind and helpful.

I got there @1 pm to see about early check in they said room not ready but they would call when it was. Check in time is 3 pm. So I kill time till 2:50 pm went back to desk they said would be ready in few min just being inspected. So @ 3 I asked again they said almost they in there inspecting now. Long story short didn’t get keys to room till after 3:30 only to get into room that smelled like weed with a blunt on floor in plain site, gum on carpet and dirty bathroom. They moved us to another room but wasn’t expecting a 4 or 5 star hotel to allow this

Outstanding location, high comfort and wonderful terrace on top of the hotel. Overall, great stay, I wish I could stay longer and plan to come back!