LEVEL Downtown Los Angeles

Great service at check in/check out and room had amazing views. Given the high price tag was dissapointed that the room wasn't sparkling clean. Expect more for an upscale hotel.

No covers at all, only a sheet (website said you get a down comforter). No robes. It says they had them, so I didn't pack mine. No soap for your hands. Only two towels, in the whole place. The room smelled really bad, like mold or something. The front desk members, were very kind and helpful. The view was spectacular. I rented the executive corner room.

Love coming back to Level !

The room was not very clean. I was charged the $50 valet fee, when it was included with my room. Valet was not open due to the Coronavirus but still charged me the $50 to self-park. I had to request robes, they where brought up to my room an hour later. They had a strict policy about no party’s but the room below me had loud music playing all night till 5:00am.

This place is absolutely amazing beautiful rooms everything is very close and accessible. efinitely worth the money beautiful views everywhere

Nice hotel- parking is insanely priced though especially considering all amenities are closed due to cv-19

It was amazing thank you

Great service. Friendly staff. Great view

The space was perfect for our group, the facilities were lovely and the staff were friendly! We unfortunately came in to a messy room, there was black dust and buildup along all baseboards, the floors hadn't been cleaned or mopped in I don't know how long. Our socks and feet would turn black after walking on it. The cupboards had spills marks all over them and the white chairs were gross and hadn't been cleaned in a long time as well. We took the first night to clean EVERYTHING as we had small children with us. The next morning when we showered the outside bathroom shower was draining slow and all of the water ended up leaked out of the bathroom into the kitchen, bedroom and all over our belongings. We had puddles of sewage water everywhere and alerted the front desk. It took over an hour for someone to come upstairs so at this point we had already wiped up most of the mess.

Simply amazing