Hyatt House Charleston/Historic District

The hotel was good and we enjoyed the location and room size. However we had bugs in the bathroom two days in row. The staff was quick to respond, but it was a little gross.

Great and friendly staff. Excellent breakfast. Hard working crew to keep up with the busy morning.

Front desk personnel were fabulous as was food service manager. The room was tidy but the shower had mold all around the bottom and the pull out sofa was in disrepair. The maids were friendly and did a good job overall but did not pay attention to the problems at hand. I think mostly due to cultural differences. In the future the dark tile in shower should be replaced with white and the rugs should be replaced with another material. The sofa has overstayed its welcome. The breakfast was overcrowded on two days out of our 5.

The room was really nice. We were there 4 days and I never could get a ice bucket as they said they didn’t have any. Also, the breakfast was great but pretty congested around the food area. Need another toaster. Needs to flow better because there were so many people and everyone was having to dodge each other. The staff was excellent and very friendly. Would definitely stay there again.

Exceptional hotel right off King St. so walking to many restaurants, shopping and historic sites is convenient. All suite rooms with best free breakfast.