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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Rose Hall Great House

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Couples treatment rooms, sauna, spa tub, steam room, body wraps
Aerial view
Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar
Golf

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Gym
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 2 beach bars
  • 2 poolside bars and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs
  • Nightclub
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
The price is $374
includes taxes & fees
$374 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Refrigerator
  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Refrigerator
  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Refrigerator
  • 1141 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Swim Up Suite

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Refrigerator
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

View from room

Ocean View Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Refrigerator
  • 1012 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 673 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Rose Hall Road, Montego Bay, Saint James

What's nearby

  • Half Moon Golf Course - 7 min walk - 0.7 km
  • Montego Bay Convention Centre - 18 min walk - 1.6 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.3 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.8 km
  • Rose Hall Great House - 3 min drive - 2.5 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Lobby Bar - ‬3 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬8 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Placing you just steps from Jamaica Beaches, Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and body scrubs. Dining choices include 9 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a rooftop terrace. Fellow travelers say good things about the pool and helpful staff.

All inclusive

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English

At a glance

Hotel size

  • 234 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Ecotours nearby
  • Golf lessons nearby
  • Windsurfing nearby
  • Ziplining nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Firepit
  • Georgian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Rose Hall - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hyatt Zilara Rose Hall - Adults Only - All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hyatt Zilara Rose Hall - Adults Only - All Inclusive also has 2 swim-up bars, 2 poolside bars, and a nightclub, as well as a private beach, a sauna, and a fitness center.
Are there restaurants at or near Hyatt Zilara Rose Hall - Adults Only - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining and French cuisine.
Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hyatt Zilara Rose Hall - Adults Only - All Inclusive like?
Hyatt Zilara Rose Hall - Adults Only - All Inclusive is on Jamaica Beaches, a short 7-minute walk from Half Moon Golf Course and 18 minutes' walk from Montego Bay Convention Centre.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Beautiful resort but not great food
The property was beautiful and the staff was so nice! My only complaint was the food. It was not good everywhere you went.
3-night trip
Verified Hotels.com guest review

6/10 Good

Matt, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staying at the Zilara was amazing. The ambiance, the views and the staff made the experience so enjoyable. I would recommend this resort to people of all ages because they have activities to accommodate all. Even adults can have fun on the family side(Ziva). Will definitely return in the future.
Lanise, 3-night romance trip
Verified Expedia guest review

6/10 Good

Some staff were friendly and some were rude. The introduction to the check in was very brief and I didn’t know room service was included in this all inclusive stay. Alcoholic drinks were definitely watered down. Food was good at the restaurants where reservations needed to be made in advanced.
Yanira, 4-night trip with friends
Verified Expedia guest review

6/10 Good

The property was well maintained. Although we had a good time, I will not be returning for the following reasons: The resort lacks entertainment. The shows they had were mediocre and short at best. The pool bar stops music at 5pm and the pool bar closes at 6pm on the adults side- way too early for the adults only side. The lobby bar also plays live music from 10pm-12am which is also way too early to end the only entertainment on site going on at this time. Basically you are forced to leave the resort for entertainment. Also, when you are visiting the restaurants which are mostly located on the Ziva side, there are children everywhere. If you are looking for adults only resorts, I would recommend booking an actual adults only resort that isn’t shared with a family side. Even though they have an adults only side, encountering children is inevitable and doesn’t truly give you the adults only experience that I have had at other resorts on the island because most of the restaurants are located on the other side. The playa collection desk is a scam- they ask you to participate in a 90 minute presentation promising free spa services. When you call the spa to book your spa appointment with the free voucher they provide, the spa tells you there is no availability. I called 5 minutes later and told the spa representative I did not have a voucher and she said yes of course we have availability today and tomorrow. Truly a scam and disgusting. We will not be returning to Hyatt.
Takiyah, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

jasmine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Kelli, 2-night trip
Verified Expedia guest review

8/10 Very Good

Jordan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff and well kept grounds and building. Didn't realize there is a family side and adult side that share the amenities, but it was fine.
Frank, 5-night family trip
Verified Expedia guest review

6/10 Good

Our housekeeper Sandilina was excellent and very attentive as was the concierge bartenders and cafe staff. Some of the waitresses were not accommodating and the tables around the pool and on the beach were never cleaned sticky and attracting birds. Front desk staff had a bad attitude. Our male waiter for beach dinner and urban Heatz were super! Love the lobby entertainment very classy!
Julie, 8-night family trip
Verified Orbitz guest review

10/10 Exceptional

During my recent birthday celebration, I had the pleasure of staying at the esteemed Hyatt Zilara Rose Hall in Jamaica. This was truly an experience that epitomized luxury and elegance. From the moment of arrival, I was surrounded in an atmosphere of warmth and hospitality. The staff extended a gracious welcome that set the tone for my stay. My swim-up suite was nothing short of spectacular. The room depicted a testament to the hotel's commitment at providing an opulent and immersive environment. The meticulously maintained grounds offered a serene backdrop, while the array of activities provided an authentic taste of Jamaican culture. The culinary offerings at Hyatt Zilara Rose Hall were truly exceptional. Each meal was a culinary delight, with the Jamaican jerk cut standing out as a personal favorite—so much so that I indulged in it daily. The consistency and quality of the cuisine offered was impeccable. I have traveled all over the world internationally, and this has the best all-inclusive resort food I have ever had. A standout feature of my stay was the impeccable butler service provided by Jodi-Ann, Christopher, and Jahvai. Their attention to detail was unparalleled, from delivering my morning coffee at precisely 7:30 AM to ensuring my cabana was perfectly appointed each day. Their seamless handling of reservations and personalized service elevated my stay to a level of unmatched comfort and convenience. I highly recommend this hotel
Jessica, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved every minute of it. I plan on going back next year
Cassandra, 3-night trip
Verified Expedia guest review

2/10 Poor

Thandie, 2-night trip
Verified Expedia guest review

8/10 Very Good

Kira, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shaton, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely, large room. Great tub! Food options were good. Options to enjoy activities at the Ziva property.
Virloy, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Beach
Sandra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joyful
Our trip was wonderful. The food was excellent. The service was always given with a smile. Very attentive!
Joyce, 4-night trip
Verified Hotels.com guest review

2/10 Poor

yolanda, 4-night trip
Verified Hotels.com guest review

4/10 Fair

william, 4-night trip
Verified Expedia guest review

2/10 Poor

Air condition was not working, food was bad and the staff was not friendly
Olayinka, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Neriel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was friendly
Tiffany, 3-night family trip
Verified Expedia guest review

6/10 Good

Resort is advertising adults only resort it is not an adult only resort!
Thomas, 4-night trip
Verified Expedia guest review

4/10 Fair

BEFORE BOOKING CONTACT THE HOTEL TO FIND OUT IF THE AIR CONDITIONING IS WORKING!!! This was our third time here and we were very disappointed. This was a last min trip booked 4 days ahead of time. We had contacted the hotel to upgrade to a swim up room (this was fantastic, especially since it was connected to the infinity pool). However, the lack of air condition in the room, and throughout the resort ruined our trip. The hotel should have informed us that there was no AC. Once we were there we were stuck and the only thing they could do for us is provide us with another fan for the room. There were many bugs in the room and throughout the resort. Our room had two-bathroom sinks, both water just trickled from the faucets. We did report this, but nothing was done. One last complaint, the music from the pool was not stop loud and not to my taste, boom, boom, boom, all day long. On the positive side the staff was very friendly , the food was wonderful and again we loved the swim up room. However, the lack of AC ruined the trip, I don’t think we will be returning .
Philip, 7-night trip
Verified Expedia guest review