4/10 Discreto
3 novembre 2014
Delta hotel Hongkong
The experience in Delta hotel was very bad, not much for the condition of the room, but for the staff at reception.
The owner and receptionists are indian, the cleaning ladies are philippines; the cleaning ladies were kind and smile, but the owner and receptionists very unkind and unprofessional: at morning one receptionist told me "ok no problem" for extend my stay more days at same price, but at night an other receptionist said that l should leave the next day because full !!...
l replied that her colleague already allowed in the morning, but she said that nobody told to her..., so the next morning l talked with the owner and finally he confirm my permanence. But the next day again an other change: l should pay more to stay...
In conclusion, they did not keep their word and obligation, l clearly felt the attempt to cheat.
Einstein
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