The pictures are very deceptive, looks like a gorgeous resort style hotel, the reality is quite different.
It's not walking distance to food outlets or anything of interest, so unless you have your own transport (scooter) or are happy to pay for taxi's everywhere, it's not suitable for most.
The pool looked very pretty but was too cold to swim in for the 5 days we stayed.
The wifi worked intermittently, ended up easier to just use a prepaid Thai sim as it was faster.
One night we asked the desk if we could borrow cutlery and they said they didn't have any, even though we used it that morning at the breakfast buffet.
The breakfast buffet was prepared in the underground carpark then transferred into bain maries that weren't heated, so the sausages, eggs, ham, noodles, soups etc were all cold.
The water pressure was non-existant or would blast so hard it would shoot the shower head backwards. The shower heads themselves are in need of replacement as they're horribly corroded.
The day we were leaving the staff were not helpful at all (pencilling in their eyebrows and playing on their phones behind the reception desk) we were told the taxi we booked in advance the previous evening for the airport that morning was sent off with other people in it. Also cost 400 Baht, paid to the hotel, I'm told it would've been cheaper if we'd just ordered it ourselves. The staff make promises, knowing they can't deliver, we were lied to on more than one occassion.
Don't stay here!
