Vanburgh Hotel

It is not an international business hotel, it only caters for Chinese travelers. None of the staff speak much English. The food is only Chinese. The business centre and the hotel staff are not set up for business travelers.

This was the most miserable stay that never happen anyway except Vanburgh, When we were at reception checking in, they told us no reservation, when we showed them our hotel.com reservation, they went in the back office and print exact same conf. But they said they couldn’t honor the room rate despite having the confirmation in front of them. Whoever book in this hotel should be really careful. Don’t let this hotel ruin your vacation.

Lobby of the hotel stinks. It has a very strong musky smell and gave me a headache throughout my 4 night stay. Check in was not pleasant. The receptionist took a while to finally acknowledge that I have been waiting for a long time but with a sulky face. Service needs to be looked at. Amenities for the room is bare minimal, they didn't even provide body lotion. Room make up is almost non existent, only the bed is made. The location is lousy, 15 - 20 mins walk from the nearest station. One of the Gym light has been faulty for 4 days and no one fixed it. The only saving grace is the concierge boy who at least puts up a smile all the time. No way will I stay here again.

The hotel is very nice; it was actually much better than I expected. -Perfect for Canton Fair, and has bus service to complex daily. 15 min away by the shuttle. -Breakfast buffet and Dinner buffet are very delicious and abundant for the price. A la carte menu leaves much to be desired. -There's a good size fitness center and nice outdoor pool on the 5th floor (locker room is clean and has locking mechanism on lockers) -Room is spacious, and has mini fridge. Room is very clean and well kept. Nice work desk for business trips. Buyer beware: -The beds are hard as rock. -No one speaks English more than a few broken words. -They require an upfront deposit of the full reservation amount + more $$$ in anticipation of anything you want to charge to the room (this they call a deposit). -Internet connection is slow, but not unusable. No access to Google, Twitter, FB, Messenger, YouTube, Gmail.

The hotel is located on a big avenue, which has never-ending stream of buses. 5 mins walk to the nearest mall/supermarket, 5mins walk to street filled with restaurants and 15mins to the nearest metro station. Hotel room is in excellent condition - staff speak mediocre English. Had a funny incident with housekeeping: the cleaner did not clean our room but took off with the tip. The hotel supervisor took appropriate actions immediately once complained.