Al Canal Regio

Our stay at Al Canal Regio was alright. The check-in was smooth and easy to follow. The location was in a nice, more local corner, of Venice. The room was much smaller than the photos made it out to be. It didn't feel like the room was well thought out, in terms of design. For example, we had to plug in/leave the kettle under the desk to make tea. Some things in the bathroom were broken. The bed was hard and we had to put the duvet under us to make it more comfortable. Overall, it was fine. But not as nice as we were expecting, so we were a little disappointed.

Really good spacious room. Unfortunately not very sound proof and we had a really noisy family next door who didn’t understand the locked door adjoining our rooms was not to be attempted to open. Apart from that great stay.

The hotel is in a great location. Easy to find. It’s take about 10/15 minutes to get there from the main train station and st marks square is 15/20 minutes walk. The hotel room was a decent size. The room looked nothing like in any of the pictures, advertised on hotels.com. We were put in a separate bit to the hotel. Room had bad damp marks all over the ceilings and runs down the walls. Room was very dark needed better light. Our room was on a little square anyone could see in so we had to keep the curtains closed. Few minor maintenance things need attending to in the room. We did tell the cleaner but nothing was done. Would have much rather stayed in the main hotel!!!

I was waiting for my room to be cleaned the second night and there were two people cleaning. We had a pile of dirty towels that they had taken out and since they didn’t have anymore towels the lady took a first towel from the hallway and refilled it in our bathroom. She did this in front of my face. I had to mentioned this when we checked out and the receptionist didn’t do anything about it besides say I’ll talk to them.

The location and hotel were nicely designed but the one twin beds springs were literally pushing through the entire bed so one night I had to sleep on that which was horrible then the next night they put a new mattress but that ironically wasn't much better. AC barely worked and it was mid summer ugh. Wouldn't stay again.

Great stay at Al Canal Regio. Location is superb, warm welcome and good service received. Room was decent and I loved the view directly onto the canal. A few small maintenance works to the room would have made this a perfect stay. I'd suggest that the cracked toilet seat is replaced and a shower riser pole is added. I'll be recommending this hotel and would be keen to return if back in Venice.

Staff was responsive and gave all required information.

It was a beautiful room in a great city....what more can you ask for? I had booked a canal view room and that is not what I got, but it was clean and comfortable. We were busy in the city on only in the room to sleep. The room had everything you may need.

Very good hotel within walking distance of the Rialto bridge, grand canal, vaparettos, shopping, dining. Our room had a couple of steps in the bathroom which may be a concern to some. I'm not sure if other rooms have the same set up, but if this is a concern, it would be worth asking before booking as we did enjoy the hotel and the nice staff. There is a narrow area to walk through to get to the hotel, but we felt quite safe.

We required a late check in and Al Canal Regio accommodated us and made our arrival very simple.