Palazzina Grassi

Great location. Lovely hotel with nice staff and excellent food and drink

Gorgeous hotel. My wife and I love every aspects of this hotel.

Quirkiness of room. Wonderful service. Clean and comfortable. Ideal location.

Fantastic location and wonderful staff, we were extremely well looked after!

Very stylish hotel tucked away in a great location, please do remember to print off the directions as we didn’t but still did manage to find it! Being a small hotel the service was excellent, very personalised and the staff were excellent I would thoroughly recommend it and if I went back to Venice I wouldn’t hesitate to stay here again

Lisa the person who did our check in was super rude and unfrendly once we got into Hotel it was raining a lot and baby wet she didn’t even ask us for towels for Baby or anything just that we missed their Water Taxi which we never found in D where he was suppose to be. Then charging us for Cruits and yogurt in Breakfast when it was included getting their most expensive room in the Hotel how Cheap of their part. Hotel was very nice and most of their employees too just that Lisa that made our stay Horrible and the Manager that try to solve the situation the same as her not understanding us only their money not the guest satisfaction. Never stay there again

Worst hotel I’ve stayed at! Literally I can’t possibly believe the rate that this place is getting and I can’t tell you strongly enough, DO NOT STAY HERE! Completely disgusting, not anywhere near a 5 star, I would say this is a two at best. At best!!!! If you are going to Venice, find any other hotel. This was supposed to be the surprise excellent experience and it was the worst hotel of the entire vacation.

Found the hotel amazing. Big contrast from the exterior traditional Venetian architecture and the interior very modern in a stylish way mirrors sculptures etc. Staff friendly and helpful. Had breakfasts and dinner there. Menu had some different options but very tasty Only grizzle is the lack of promotion of the roof bar. It is a lovely spot but we only came upon it by accident. Diane and Terry

These people were hosting an International Film Festival and they would not refund my room cancellation five nights prior for two nights on my birthday and I explained that my husband's passport was rejected at JFK for not having 90 days before it expired (it only had 69). We could not enter the country. So basically they kept $2200 of my money and rented the room to someone there for the film festival. So crappy

It’s a great location & a cool place. Somewhat in disrepair, somewhat disorganized, but great staff (except morning waiters) & overall fine place. I expected somewhat more for the kind of place it is.