The staffes are good,helpful.The location depends what you want.For us,the location was perfect as we visited 5 cities in Belgium by train.Hotel is 100 meters distance from Gare du Midi where the trains/buses arrive and go.And in Gare du Midi,there are many places to make breakfast and to eat even lunch/dinner.There are chocolate shops like Leonidas,Godiva,Neuhaus,etc... where you can buy it to bring to your country.And the distance to Grand Place ( Station of Bourse ) is only 3 stations.