Novotel Brussels Airport

Ottima scelta per vicinanza ad aeroporto, stanze pulite e spaziose,hotel dotato di servizi che rendono confortevole anche il brevissimo soggiorno

Nice, clean and well connected to the airport and to the Corporate Village

Abbiamo soggiornato in questo hotel perchè la mattina presto dovevamo prendere un volo dall'aeroporto di Bruxelles. L'accoglienza è stata perfetta, ci è anche stata data subito la camera, nonostante fossimo in anticipo sull'orario di check in previsto. La stessa era molto pulita e funzionale. Il servizio navetta è preciso e puntuale, peccato solo che la sera termini alle 22.50, per il resto, è tutto perfetto!

Good airport hotel, the rooms are clean and comfortable, there is a shuttle to the airport and a reasonable restaurant. Good for business trips. Only two negative points : 1) Shuttle : it's not possible to book. I had no problem to find space , but when you have a plane to catch it's essential to know that you will have the place at the scheduled time. 2) At breakfast only one coffee machine was available for all guests...I had to renounce due to the queue. In addition there was not enough personnel and I had to prepare my own table.

Hotel a 3 stelle, qualità povera soprattutto il bagno. La camera è male insonorizzata e fa freddissimo, anche dopo aver spento l'aria condizionata. L'hotel è però molto vicino all'aeroporto e si beneficia di una navetta gratuita H24. Infine, il prezzo è molto economico se prenotato con un'offerta

I need a tax invoice for this stay. The reception refused to give me...they said not possible as I paid in advance! Please can you email the invoice to me.

Overall I would have used the extra money spent by staying here to go towards a hotel that had manners, soap, food with a decent price, and a whole lot better customer service. When we arrived the woman that checked us in was not very polite and a little distracted and just rattled off where our room was and that the restaurant was closed for the night but we could have something at the bar (it was ~6pm), we get to our room to freshen up before we got food, there was one towel and no soap or shampoo to which we got a response "oops they may have forgot it" after we asked for some towels and soap at the front desk, the room was not at all nice and modern updated like the pictures, it was old and did not have good air flow, then we get to the bar for dinner... 18.50 Euro for a burger! So we ubered into town to get food instead. Then we had an early flight so we asked about getting the shuttle to which we were informed the shuttle doesn't run that early so we could get an uber or taxi - taxi would be maybe 10 euro... okay so we get the taxi 18 euro... I recommend a different hotel if you are planning to stay near the Brussel Airport.

Perfect location near the airport. Shuttles were on time and efficient. Hotel was spotless. Breakfast was fantastic. Not a tourist type of place... nothing to see or do within walking distance. I took the shuttle back to the airport, jumped on a train to Antwerp with the day i had to wait for Lufthansa's strike to end. Easy. Only drawback was that the shower drained very slowly in both rooms I stayed in.

Clean, comfortable, and well kept. My only complaint is the very overpriced breakfast; €21 per person is is little excessive.

The stay was very good, nice working environment, good room service, friendly desk operations. Just the drive way to the hotel could be better, even with the navigator on, is the hotel entrance hard to find.