We recently stayed at this accommodation, which is located in a great spot—just a 15-minute walk to the city centre, making it easy to explore the local sights on foot. On arrival, we were a bit early but were kindly allowed to wait in a lovely little courtyard, which was a nice touch.
However, check-in was a bit confusing. We paid for the room upon arrival, but then the receptionist came to our room later to collect the city tax—despite initially telling us we could leave it in cash at the desk. In the end, we paid the tax by card. Shortly after, they returned again to ask for our passports. It would have been more efficient and less disruptive if all of these details were handled at check-in.
Our room itself was bright and spacious, which we really appreciated. Unfortunately, there was noticeable mould in the bathroom, which was disappointing and should have been addressed before the room was made available to guests.
We briefly spoke to someone we believe was the owner over the phone, but she wasn’t present during most of our stay. Instead, one man appeared to be managing everything—from checking guests in to cleaning rooms—which may explain some of the disorganisation.
Overall, while the location and space were great, the check-in process and cleanliness left room for improvement. With a few adjustments, this could be a much more pleasant experience for future guests.
