2/10 Poor
Dec 20, 2025
Didn’t get room with 2 queen beds as requested gave me king bed instead-room was not ready when I arrived at 5pm was told the room required didn’t have working heat
Asked for a discount wouldn’t give one
After returning to room heat did not work went back to office to complain- they brought in a small space heater to heat the room- went back to office for refund wouldn’t give one
Stayed due to getting up at 3am to be by daughter to catch a flight out of Chicago
Will no recommend this place to anyone
Susan
Susan, 1-night trip

















