This is an absolutely gorgeous property, located in the heart of all the Palermo action. The staff are incredibly helpful — Marta helped us get to the hotel and connected via WhatsApp prior to arrival, ensuring we got there safe and sound. The rooms were tastefully decorated, spotless and encapsulated a quintessential Sicilian experience. One of our favourite parts of the stay was the breakfast that featured an array of local delicacies, the most scrumptious baked goods, and friendly service. Finally, Giada helped coordinate a smooth check out and went over and beyond to receive our lost baggage at the front desk after we had left. Thank you for an unforgettable experience. Grazi!!!