The establishment does embrace its playful, former brothel, red-light district ambiance, though it leaned too heavily into the theme for my taste. Upon arrival, there was a notable lack of communication from the staff regarding check-in procedures, which was particularly frustrating after a long red-eye flight from New York. We were left waiting in the bar, well past the check-in time, before anyone attended to us.
While access to the hotel from the bar/lounge areas requires a special pass, the room’s deadbolt was nonfunctional, leaving us feeling uneasy. Adding to our discomfort, a smoke alarm went off at 3:45 am, forcing us to evacuate without guidance or any indication of when it was safe to return. Outside, the alarm was inaudible, and after over 15 minutes without direction, we assumed the situation was under control and returned to our room. The staff’s lack of coordination during this incident was particularly troubling.
Further compounding our experience, neither the television nor the internet worked. Despite being told it was a temporary issue, we later learned from other guests that this is a persistent problem. If the amenities are perpetually unavailable, it might be more transparent for the hotel to simply remove them from their offerings.
Lastly, the bathroom fan was broken, though curiously, the bedroom’s decorative mirrorball light was fully operational—perhaps a telling reflection of the hotel’s misplaced priorities.