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Alua Tenerife

4.0 star property
Family-friendly hotel with 3 restaurants, near Garden Beach

Choose dates to view prices

Unwind on the rooftop terrace, indulge in international cuisine at one of two restaurants, and rejuvenate with a massage treatment at Alua Tenerife. With concerts and live shows, shopping on site, a poolside bar and 2 outdoor pools for fun in the sun.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

Why we love this property

Food and drink options
Three restaurants and two bars offer international cuisine, poolside dining, and buffet breakfasts with vegan options. Memorable experiences await.
Revitalizing retreat
Heavenly spa services, soothing sauna, and a full fitness room await. The garden adds a touch of nature to this hotel's relaxation experience.

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Standard Double Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 Adults)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room (3 Adults)

  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room (1 Adult)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Pool View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (1 Adult)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Ocean View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (1 Adult)

  • Ocean view
  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 1 Child)

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 2 Children)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults + 1 Child)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (2 Adults)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

My Favorite Club Suite (2 Adults + 1 Child)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed
  • Free WiFi

My Favorite Club Suite (2 Adults+2 Children)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (3 Adults + 1 Child)

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (3 Adults)

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room, Ocean View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults)

  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • Ocean view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • Ocean view
  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • Ocean view
  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (3 Adults)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Ocean View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (3 Adults)

  • Ocean view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Suite (1 Adult)

  • Garden view
  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • Sea view
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

My Favorite Club Suite (1 Adult)

  • Garden view
  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (1 Adult)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Standard

Minibar, in-room safe, desk, blackout drapes

Double Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Duplex (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Duplex (1 Adult)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (4 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (4 Adults)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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$103 nightly
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Total with taxes and fees
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About the neighborhood

Map
Antonio Ruiz Álvarez, 7, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Garden Beach - 5 min walk - 0.5 km
  • Loro Park - 7 min walk - 0.6 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Taoro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
  • Tenerife South Airport (TFS) - 75 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Quiosco Playa Jardín - ‬5 min walk
  • ‪Bar Corona - ‬2 min walk
  • ‪Tasca El Lagar - ‬6 min walk
  • ‪Patio del Loro - ‬19 min walk
  • ‪Cafetería Bahía Chiripa - ‬1 min walk

About this property

Alua Tenerife

  • Placing you within a 5-minute walk of Garden Beach, Alua Tenerife features a rooftop terrace and a free kids' club. Guests can indulge in spa services, then grab a bite to eat at one of the 3 restaurants. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center.

All inclusive details

  • All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and select beverages included

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 500 meters*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Grocery/convenience store

What to do

  • Fitness classes
  • Mini golf
  • Mountain biking
  • Sailing
  • Personal watercraft (motorized)
  • Scuba diving
  • Surfing/body boarding
  • Concerts/live shows
  • Shopping
  • Table tennis
  • Beach nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Turquesa

Hotel Turquesa Playa

Turquesa Playa

Turquesa Playa Hotel

Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz

Gran Turquesa Playa Hotel

Hotel Gran Turquesa Playa Puerto de la Cruz

Hotel Gran Turquesa Playa

Gran Turquesa Playa Puerto de la Cruz

Gran Turquesa Playa

Alua Tenerife Hotel

Hotel Gran Turquesa Playa

Alua Tenerife Puerto de la Cruz

Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

Does Alua Tenerife offer free cancellation for a full refund?

Yes, Alua Tenerife does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alua Tenerife?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Alua Tenerife?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. A pet fee will be charged. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is airport shuttle service offered by Alua Tenerife?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Alua Tenerife?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (4-min drive) is nearby.

What is there to do at Alua Tenerife and nearby?

Have fun with onsite activities like mountain biking, sailing, and surfing. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a sauna. Alua Tenerife also has a fitness center and an arcade, as well as a garden.

Are there restaurants at or near Alua Tenerife?

Yes, there are 3 onsite restaurants.

Does Alua Tenerife have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alua Tenerife like?

Alua Tenerife is located near Garden Beach, just a short 6-minute walk from San Felipe Castle and 13 minutes' walk from Plaza del Charco.

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Reviews

Alua Tenerife Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Nada en especial, todo correcto
Ruth Sagredo, 5-night trip
Verified

6/10 Good

Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.
Verified

6/10 Good

Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Thomas, 8-night trip
Verified

8/10 Very good

Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
maria jose, 1-night trip
Verified

8/10 Very good

Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Laura, 2-night trip
Verified

10/10 Exceptional

Perfekt

10 poäng. Håkan Fotö
Håkan Bertil, 7-night trip
Verified

4/10 Fair

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Enrique, 1-night trip
Verified

2/10 Poor

instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
ramon, 1-night trip
Verified

10/10 Exceptional

La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
JOSE ARSENIO, 1-night trip
Verified

8/10 Very good

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
3-night trip
Verified

8/10 Very good

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
2-night trip
Verified

8/10 Very good

Wifi de pago
Ruben, 7-night trip
Verified

10/10 Exceptional

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.
David, 3-night trip
Verified

8/10 Very good

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Sandra, 2-night trip
Verified

8/10 Very good

El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.
Darwin, 5-night trip
Verified

8/10 Very good

El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.
Elena, 6-night trip
Verified

6/10 Good

Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien
Ursula, 4-night trip
Verified

2/10 Poor

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Nicusor, 1-night trip
Verified

10/10 Exceptional

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Widok z pokoju na ocean z pierwszego piętra
Widok na ocean z tarasu na dachu
Duży basen
Sebastian, 7-night trip
Verified

10/10 Exceptional

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
CANDELARIA, 2-night trip
Verified

10/10 Exceptional

Todo muy bueno excelente exuberante muy comunicativo nota 1000
Rafael, 2-night trip
Verified

2/10 Poor

No rooms!

There was no room! We booked the rooms, but there was no rooms available!
Marianne, 1-night trip
Verified

8/10 Very good

Tiszta, kényelmes szobák, part közeli, remek szállás
Irén Judit, 3-night trip
Verified

6/10 Good

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
linda, 2-night trip
Verified

6/10 Good

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial
jose andres, 1-night trip