We got to suites late, and paid 20 euros for someone to let us in. The room was a good size and clean, but the air conditioning did not work, the safe would not open, the toilet seat was loose and there were very few hangers for our clothes. We called for help with the a/c but no response. It had been 92* outside so without it, sleeping was almost impossible. Supermarket was close by as was the metro but without a check in desk, no way to ask questions or arrange a taxi. We stayed 2 nights but no one came to clean the room or bring fresh towels. All in all very disappointed.