Napili Kai Beach Resort

We’ve stayed at the hotel multiple times.this is the 1st time the wording on the room type was a GIANT disappointment. “Ocean View”could only see the ocean if we went out on the balcony and stood the farthest possible to the left. Spoke with the hotel and they sounded like a broken record “we categorize that room as a view room” she said it like 3 times. So beware of the wording!!!

Laid back type of resort with no hassle and very attentive staff. Would definitely recommend.

The room was very nice but not an ocean view, unless you stand on the balcony and look left. Very clean and lush landscape. I get remodeling but make your contractors park in the street, not the guests. Pool closes at sunset- what a disappointment. Sea horse restaurant was okay, great location, good breakfasts, average lunches.

It was a last minute escape, from a horror cottage we had booked in Hana. Our trip consisted of 5 days in Lahaina and the last 2 nights in Hana. The first night in Hana was awful, so I was glad to be able to book a last minute just one night booking at Napili Kai. The customer service was great and very accommodating. We enjoyed the whirlpool hot tub under the stars and a dip in the pool the next morning after we snorkeled Kapalua beach. The room was very clean and had great A/C. I do not plan to visit Maui again, but I look forward to recommending your place to all my friends.

I really want to give it a 10+ but they missed the mark on a few things. What Ioved: Friendly attentive staff Check-in efficient and smooth beautiful beach amazing room (room 36 ocean front) charming family resort I have stayed at both the Westin and Marriott in Lahaina and I liked this because it was more charming. things that were "ok": restaurant was mahh - just ok - not cheap but not expensive for a resort in Maui food just average Restaurant hours and pool side food shack hours were not great - we arrived at 930pm traveling from the East Coast and had to jump back in the car to get dinner - but the Napaili Market is great on a public beach so a bit busy although not overwhelming so few tings outdated - but nothing worth mentioning What I did not like: For some of you this may sound silly but there is an Orange and Yellow awning just off the beach - it is big and I understand it's there for people who want shade or the resort will host activities under it - and I am on board with that. However...Please management take note this is a HUGE eye sore for someone who paid for a beach front suite to look at. The resort has a very natural Polynesian feel then this god awful orange and yellow thing is in your guests face. If it were a more natural color (blues, green,brown...a general earth tone) I would have recommend room 36.