From my check in, where the wonderful Jessica managed to get a handicap room for me (even though my reservation had not alerted hotel to this need) to multiple volunteers from the staff who escorted me to various nearby destinations —in this most ancient part of Cordoba—I was met with courtesy,professionalism, and competence. And the hotel itself is one of Spain ‘s hidden jewels, likewise the restaurants: many, many choices and the best food (including breakfast) Ihad inn Spain! Regarding the design, my room was perfect, but I’d make two suggestions : the reception desk doesn’t really work as designed (if more than 2 guests need help, or arrive for check in) and the horrible, much too low, black velvet sofas in the waiting area are the the 1930s: out!