Elite Hotel Residence

Hotel ben tenuto. Camera spaziosa ma troppo calda. Il climatizzatore probabilmente non ha funzionato correttamente. Colazione abbondante. Parcheggio: se si ha la fortuna di parcheggiare nel cortile dell’hotel ok... altrimenti si cammina un po’... personale gentile e cordiale... Nota dolente: non sempre chiaro nelle informazioni

Camera rinnovata e comoda. Unico inconveniente la mancata possibilità di avere due chiavi di accesso alla camera.

Abbiamo alloggiato in questo hotel in occasione della vm 10 km, gara di contorno alla maratona di Venezia. Visto il nostro scopo, la posizione era ideale in quanto la partenza della gara e tutti i servizi relativi alla stessa erano allocati a Parco San Giuliano, distante poco più di un chilometro dall'albergo. l'hotel si presenta come una struttura moderna con diverse aree si svago come la palestra e la postazione internet. Le camere spaziose e pulite, anch'esse dal tocco moderno. Il personale è molto preparato e cortese, anche in un frangente di super lavoro come quello della venice marathon, con gente che arrivava e partiva di continuo. Unico neo, per così dire, la colazione: forse per un 4 stelle ci voleca qualcosa in più. Poca cosa comunque. In conclusione posso dire che il soggiorno è stato piacevole: ci tornerò sicuramente.

It is very nice and tidy hotel . Only 5 min walk from tram stop. Room service was good

Good location and good breakfast buffet but not a lot of parking available, bathroom wasn’t in great condition and there were bed bugs in the room!

We were originally booked at the Elite for one night at the end of a bike tour which ended in “Venice” The Hotel is not in Venice but in Mestre a 15 minute tram ride across the water from Venice’s transport hub. That’s the downside - you are nearby but not in the city. We loved Venice and kept extending our stay and because of logistics remained at the Elite. The rooms are great - large comfortable and include a kitchenette. The front desk service is first rate . All the desk clerks speak good English and are friendly, and very helpful. Maid service is also very good . Breakfast is not the Elite’s strong point . The food is pedestrian at best and when it’s over at 10 am - it’s over and lingering is not encouaged. All in all this is a very good hotel - but if you are looking to explore Venice you will spend a 30-40!minutes on the tram everyday

Great room (aparthotel) and was fully equipped with small kitchen. Air-con, black out curtains, comfortable bed, clean and good shower. Free breakfast and free parking. Short walk to tram stop which is 7 stops from Venice and is a frequent service - buy tickets for tram at hotel reception. Reception staff very helpful and friendly. Would stay here again.

My wife and I stayed there for 4 nights, we've got just what we looked for, nice modern hotel, clean, free wi-fi and parking. Breakfast was great, friendly staff. Location is really close to tram so u can go to visit Venice. Recommended!

The hotel lacks facilities, when paying over 80euros a night, you would expect complimentary water in the room along with tea/coffee making facilities, especially when it’s a 4* rated hotel. No room service menu available, no spa facilities. However, staff were helpful and pleasant.

First of all, this is definitely not my idea of a 4 Star hotel, more like a 3 star. Due to the misleading image on Hotels.com we booked a classic room when we thought we were booking a Comfort room. The hotel reception told us we had been ‘upgraded’ .... always wary when I’m told I’ve been upgraded and on viewing the classic room I know my instinct to be right. An upgrade, I wouldn’t want to see the standard classic room. I have to give the hotel their due, they did move us to a Comfort room. The 2 days we went to breakfast it was appalling. Cold eggs, beans, muesli that has no taste and the cappuccino from the machine tasted of warm milk and water ... just awful. The hotel is also having work completed at the front starting at 07:30 on the morning so don’t expect a lie in. Inside the hotel in places is looking tired and in need of a revamp (see images) When we posted a check in feedback to Hotels.com we were emailed back and asked to change our feedback which we politely declined as our feedback was aimed at the misleading info on Hotels.com and it was accurate. The hotel then backed down saying we had every right to comment ... err yes! Basically, don’t expect a four star experience from this hotel.