One of the best looking hotels I've ever seen. The beautiful cottage, surrounded by an incredible amount of nature really sets the ambience for a great stay, right next to the amazing Seven Mile beach. At front desk, we booked a snorkeling tour to the coral reef (with Famous Vincent) which we highly recommend. We also arranged our transportation with the hotel to Rick's Cafe. When paying by card, is where we start to see some negative points. We started our journey in Ocho Ríos, so we were surprised that once we arrived here every single operation with card would come with extra tax (which we understand is something that might be comon in all Negril area, due to a lot of North-American tourism mostly) - fortunately, we had enough cash to perform most of the transactions.
When it comes to meals, it is probably the one we find most negative. We had all breakfasts, one dinner and one lunch and every single meal would take AGES to arrive. The fastest breakfast we got took 45min to arrive and the fastest lunch / dinner took 1h15 to arrive, excluding the time from the moment they would seat us until they took our order (minimum 20min) - way to much!! Finally, we had breakfast included and it was told to us that we could have anything we wanted from the menu but, at check-out, we were asked to pay all sides we had apart from the single dish.... Surprise!...