Royal Ours Blanc Boutique Hôtel & Spa

The location is central and restaurants just are around. the room is ok and big enough for a couple. the service should be more professional and polite to tell all the things about the hotel. Tatally it is a good choice in this village.

stayed in summer when only open for 4 days around cycle event. staff friendly but appeared to have limited knowledge, it felt as if they were shipped in for the few days with little training. Breakfast awful and whole place looked like bomb site. In 30 mins stay not a single table was cleared and ready for reuse. Curtains broken and unable to provide maintainence during our 3 day stay. Additional room provided but spent time moving between 2. rooms were well furnished and clean. Will not be returning. Disappointing

Family room pretty small, ok for a w.e., would not fit us for longer period. Breakfast good, they even accepted to serve it ahead of time since we needed to leave at 7 the hotel. Not private parking available, but easy to park (off-season) close to the hotel.

Excellent bar tender. Great all round service. Everyone really helpful. Good location. Good food, recommend the beef day if not full board.

Beautiful hotel, friendly and helpful staff, fantastic location and facilities. I would be very happy to stay again!

We had a room on the 4th floor. The mini bar fridge was empty and did not get cold. We complained twice so they removed the fridge from our room. Sound proofing of hotel is not good and our room was on a road which was very busy from 1 to 5.30 am each morning. We actually checked out a day earlier than planned as we were not getting a good nights sleep.

Would not return. Hotel staff friendly and pleasant but the overall hotel experience was disappointing. A lot of promise, but the hotel is dysfunctional in too many aspects. Room was large but actual accommodation area was too small. Far too much allocation of space to dead space in the bathroom and corridor. The food had great potential but badly let down by poor and disorganised service. Appetiser buffet was sparse and frequently poorly presented. This may have been due to the hotel's focus on a large party of families who took over but this should not have allowed our experience to have been so negative. Hotel Manager did acknowledge this issue but this did not alter our experience. It should also be noted that the jacuzzi, steam room and sauna is and additional 24 Euros per couple per hour. There is limited space and requires advanced booking. This is not clear when booking the hotel so worth noting.

Very helpful and friendly staff, interestingly designed room with balcony and views, free use of swimming pool, very convenient for restaurants

We stayed at this hotel for a week in February - it was comfortable, the room was spacious (mountain view on the top floor), and the staff were attentive. Good selection of breakfast buffet options, whilst the evening menus had more variety, i.e. different dishes each day. Shops and restaurants are nearby, and the 'lobster pots' lifts are within walking distance. Would stay here again if we return to Alpe d'Huez.

Très bien pris en charge. Très bon séjour rien à dire à part que c’était trop court ! Personnel au top !