When I booked I read reviews and thought the hotel sounded ok. My requirements to be close to the centre, good tube links and didn't cost the earth.
A 3 star hotel, wasn't expecting too fancy. Light continental breakfast - tea, coffee, juice, toast, cereal, pastries. For a cooked breakfast book the night before for a cost.
Reading reviews again before arrival painted the hotel as awful. Complaints about breakfast - it is a light continental not full. Unclean, broken furniture etc.
It was the warmest weekend , so far. We arrived early and our room wasn't ready. Not a problem, we sat outside in the garden. To get there you walked through the breakfast room, which was set up for the next morning, it was a cool room - considering how hot it was outside - and looked clean and inviting space to eat in the morning, in fact probably one of the only places in the hotel that had been updated.
Our room was on the 3rd floor next to the lift - can't say we really heard the lift.
Our room was a double, with a very small bathroom. The room was clean, but needs a makeover - painting, updating scratched furniture, hairdryer in the bathroom was vintage, one temperature one speed and the handle is scalding - needs changing, I used a towel round the handle to hold it. We had a desk fan in the room - thankfully as it was so warm. Towels are a little small, TV worked. Fantastic location, lots of local and chain restaurants/coffee shops within 2 mins and tube just round the corner.