In Salzburg-Süd, ARCOTEL Castellani Salzburg offers a tranquil retreat with a garden and library. Enjoy al fresco dining at the on-site restaurants or unwind at the bar. With high-speed WiFi, dry cleaning services, and helpful staff nearby attractions like Salzburg Cathedral are within easy reach.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
Business center
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Garden
For families (6)
Free cribs/infant beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
$106 nightly
The total price is $125
$125 total
Jun 3 - Jun 4
Total with taxes and fees
Why we love this property
Cuisine options galore
This hotel features 2 restaurants offering al fresco dining experiences. A bar adds to nightlife appeal, while buffet breakfast fuels morning adventures.
Dreamy sleep options
Drift into peaceful slumber with hypo-allergenic and premium bedding options. Choose from a pillow menu, then pull the blackout drapes for total tranquility.
ARCOTEL Castellani Salzburg puts you just a 5-minute drive from Salzburg Christmas Market and Mirabell Palace. Guests can visit the fitness center for a workout or grab a bite to eat at Restaurant Eschenbach, which is one of 2 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.
At a glance
DONE
Hotel size
154 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 23 per day)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Art supplies
Children's books
What to do
Hiking/biking trails nearby
Rafting nearby
Surfing/body boarding nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (3983 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Fitness center
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
48-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Eschenbach - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Restaurant Salieri - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Da Capo Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 50.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Covered self parking costs EUR 23 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg
Frequently asked questions
Does ARCOTEL Castellani Salzburg offer free cancellation for a full refund?
Yes, ARCOTEL Castellani Salzburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ARCOTEL Castellani Salzburg?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Food and water bowls are available.
Is parking offered on site at ARCOTEL Castellani Salzburg?
Yes. Self parking costs EUR 23 per day.
What are the check-in and check-out times at ARCOTEL Castellani Salzburg?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at ARCOTEL Castellani Salzburg?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (10-min drive) is nearby.
What is there to do at ARCOTEL Castellani Salzburg and nearby?
Have fun with nearby activities like boat tours, hiking, and mountain climbing. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near ARCOTEL Castellani Salzburg?
Yes, there are 2 onsite restaurants, featuring alfresco dining.
What's the area around ARCOTEL Castellani Salzburg like?
ARCOTEL Castellani Salzburg is in Salzburg-Süd, a short 19-minute walk from Salzburg Christmas Market and 15 minutes' walk from Mozartplatz Square.
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Reviews
ARCOTEL Castellani Salzburg Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.8
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great with a wide variety of options for food and drinks. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Trains
Shower
Bed
Reviews
Verified
10/10 Exceptional
Jan 1, 2026
Excellent staff, clean hotel, good amenities and close to centre
Tanieth
Tanieth, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Generous breakfast. Good location, comfortable room.
Nanda
Nanda, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Justin
Justin, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
William
William, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel.
It was pleasure to stay in this hotel.
I would definitely re-booking this hotel if I visiting Salzburg.
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
Jun 2, 2025
The property is excellent and the staff are friendly and helpful.
Parking for us was a challenge due to the weekend.
Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Ninad
Ninad, 2-night trip
Verified
8/10 Very good
Nov 27, 2023
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Luke
Luke, 2-night trip
Verified
10/10 Exceptional
Jul 15, 2025
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Anton
Anton, 5-night trip
Verified
8/10 Very good
Jul 12, 2025
Good hotel and nice sleep. Somewhat rude staff
This is a really good hotel, nice and clean. But some of the staff in the reception and in the bar are untrained, uninterested and rude,- arriving on Sunday evening. Throughout the week it grew better, and Thursday-Friday-Saturday, our last days the service was good. So I hope the hotel really improves here, but it may be caused by vacation times.
Tone Nøtvik
Tone Nøtvik, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2024
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Melissa
Melissa, 1-night trip
Verified
8/10 Very good
Jul 21, 2025
No safe in the room😟
François
François, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2024
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Diane
Diane, 5-night trip
Verified
8/10 Very good
Dec 15, 2024
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
John
John, 1-night trip
Verified
4/10 Fair
Jul 17, 2025
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Michael
Michael, 4-night trip
Verified
4/10 Fair
Dec 23, 2025
The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?”
One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable.
Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety.
This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
Zeev
Zeev, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Rooms were big. Breakfast was very good.
Patricia
Patricia, 1-night trip
Verified
6/10 Good
Feb 22, 2026
I was staying 3 nights and unfortunately there was no hot water during my stay. The first 2 days there was just enough lukewarm water that I managed to shower, but unfortunately that wasn't the case the last day.
Also there was some noice from ongoing renovations of the building
Mia Wallin
Mia Wallin, 3-night trip
Verified
8/10 Very good
Oct 4, 2024
Nice hotel.
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2023
Nice hotel for visiting Salzburg
Very pleasant stay, clean and room very nice
William
William, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2024
I liked the hotel and the area
Michael
Michael, 5-night trip
Verified
8/10 Very good
May 31, 2024
It’s a great option for staying in Salzburg
JAVIER
JAVIER, 1-night trip
Verified
8/10 Very good
Jun 27, 2024
Checkin was great & staff very helpful with sites to visit in the rain.
We really liked the location walkable to downtown.
Highly recommend this property.
Kathryn
Kathryn, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2023
Nice hotel with nice personnel
Davor
Davor, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Everything was fine excellent.
John
John, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2023
Wonderful service and hotel
Great hotel near by to my office
With big room that facing to the garden. Very good breakfast