Hampton Inn & Suites Orlando International Drive North, FL

Room was dirty upon check in. Food particles and trash on carpet. Linens were not changed on one of the beds. We were moved to another room. It was not easy moving with all belongings and 2 kids to another room. We moved to another room as advised and left for dinner. When returned realized the AC was not working. Maintenance guy was not able fix the AC. We were told that all room are sold and will provide fan in the room. We slept poorly without air condition. We were moved to another room(3rd room during this visit). Male receptionist never greeted with a smile. Overall stay was disappointing.

Hotel was newly renovated, front desk staff was very helpful, room clean and spacious and free hot breakfast was delicious. We will be back

We had booked 2 months in advance and requested for a roll away bed but when we got to the hotel we got the run around and eventually after 2 days was told that they do not provide this. Also during our stay we received a call before 7 am but did not ask for a morning call. Take note we had kids who we were trying not to wake up because we had a schedule we wanted to follow. Had great expectations from this hotel but was disappointed in the end. there was also a day our beds were not made and only found out that because it was a holiday house keeping will only be cleaning but not making the beds. We were not told and only found out because we inquired about it.

My daughter and I took a 2 night staycation to Orlando to go to Universal. Check-in in the early evening was quick and easy with friendly staff. We stayed on the third floor in a "2 Queen Bed studio suite w/sofa bed non-smoking" and it was amazing! The picture of room on website is exactly as it is and yes, very clean, spacious. Hallways were quiet and passing guests were unnoticed while in room. Beds were comfortable. Bathroom area also quite spacious and open - thankful for the tub, it was so very useful for a soak in the bath after a couple of days of nonstop walking. Water pressure of shower also good. The free hot breakfast was a decent small-scale spread. On a Saturday morning, they had scrambled eggs, sausage, biscuits and gravy as the main hot meal. There was oatmeal, small selection of breads to choose from to toast and hard boiled eggs. My daughter enjoyed making herself a Mickey mouse waffle. Their beverages were standard breakfast drinks, coffee, milk, juice. It was a nice contemporary dining area with a big TV to watch news and weather for the day. They also have a shuttle to three parks (which we didn't use as we have parking with our season passes), if you need the shuttle don't forget to ask about it at check-in. The location to Universal is a short 5-7 minute car ride depending on traffic. Also a plus: mini fridge, microwave, free parking and free Wi-Fi. We'll stay here again for future staycations for the affordability withexcellent service. Thank you!

It was good, even when the hotel is doing some construction work, they manage to keep the noise down with a little mess